Hotel Customer Service Agent
Listed on 2026-01-17
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Serves as a Hotel Customer Service Agent in the Front Office Department of the Hale Koa Hotel.
This open continuous announcement requires re-application every 3 months to maintain consideration throughout the year.
Local candidates will be reviewed first as PCS is not authorized. If determined that area of consideration is to be expanded, all candidates will be considered.
Pay is subject to change moderately based on any DoD wage adjustment.
Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge, and abilities (KSAs) as they pertain to this position.
A qualified candidate must possess the following:
Progressively responsible work experience in the hospitality industry that demonstrates the ability to perform the duties as stated above with minimal supervision. Must possess good customer service skills in order to exercise the tact and diplomacy when interacting with people, and be able to communicate in a clear, concise, and grammatically correct manner.
In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified":
- Possess knowledge and /or experience of the OPERA system.
- Ability to type 30wpm
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