Community and Client Care Manager
Listed on 2026-01-30
-
Healthcare
Community Health, Healthcare Administration, Health Promotion, Health Communications
About the Role
Always Best Care is hiring a Client & Community Care Manager to help grow our local O‘ahu business through high-quality initial assessments and strong community/referral relationships
. This is a non-clinical role that combines intake/coordination with community outreach.
We hold both Home Care and Home Health licenses
, and this position plays a key role in ensuring clients are connected to the right level of care — including referring appropriate clients/patients to our Home Health entity when skilled services may be needed (in coordination with our internal team).
Client Intake & Assessments
Conduct initial non-clinical assessments in homes and facilities (hospital, SNF, assisted living, etc.)
Educate clients/families on services and next steps
Coordinate a smooth hand-off to operations once care starts
Provide light follow-ups (30/60/90 days and issues as needed)
Care Continuum Coordination (Home Care ↔ Home Health)
Identify when a client may benefit from skilled home health services
Refer/route appropriate clients to our Home Health (dba) team for next steps
Support continuity and communication across services (no clinical decision-making)
Community & Referral Relationship Building
Build relationships with hospitals, case managers/social workers, facilities, physicians’ offices, and community partners
Represent Always Best Care at meetings/events and maintain a strong local presence
Support growth through relationship-based marketing (no hard quotas)
More referrals and stronger community visibility
Great first impressions and smooth starts of care
Clients matched to the right service, including Home Health when appropriate
Trusted relationships across O‘ahu’s healthcare and senior services network
Non-clinical (no license required)
Strong people skills, organization, and follow-through
Comfortable working independently in the field and coordinating with a team
Reliable vehicle + ability to drive across O‘ahu frequently
Local knowledge of O‘ahu healthcare/senior services is strongly preferred
Schedule flexibility depending on caseload (occasional evenings/weekends)
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