Patient Service Rep - Cardiac Rehab

Overview

Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology.

Straub is home to the Pacific Region’s only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.

Cardiac rehabilitation is a medically supervised, exercise-based program designed to improve the cardiovascular health of individuals who have had a heart attack, heart surgery or other form of heart disease. People who are part of a cardiac rehabilitation program are less likely to experience complications of cardiac disease and sudden death. They also are less likely to be readmitted to a hospital following a heart attack, heart failure, angioplasty or heart surgery.

Participating in cardiac rehab can improve quality of life and exercise performance while reducing symptoms such as chest pain, fatigue, shortness of breath and psychological distress.

As a Patient Service Representative, you will help to ensure that Straub patients and their families receive warm, friendly and considerate assistance. You will act as a liaison between patients and the professional staff in our Cardiac Rehab Team by facilitating clerical and reception responsibilities and assist with a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records;

performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to creating a healthier Hawai‘i.

• Location:
  
  First Insurance Center
• Work Schedule:
  
  Day - 10 Hours
• Work Type:
  Full Time Regular
• FTE: 1.000000
• Bargaining Unit:
  Non-Bargaining
• Exempt:
  No

• Req
• Pay Range: 24.83 - 26.14 USD per hour
• Category:
  Administrative

• Minimum Qualifications:
  
  High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.
• Preferred Qualifications:
  
  Basic medical terminology. Experience with EPIC.

EOE/AA/Disabled/Vets

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.