Receptionist II-Laboratory

Job Summary

Under direct supervision, performs variety of routine and semi-routine receptionist, office, clerical, or patient attending duties.

• Performs reception duties; receives incoming, outgoing and inter-office calls; ascertains needs of caller; obtains and records necessary information; triages calls or takes messages; gives limited non-confidential information as well as confidential laboratory results to medical staff; calls prioritized lab results to ordering person using Laboratory Information System.
• Assures confidentiality of all patient information.
• Receives, gathers, computes, records, and compiles information and data for routine or special reports, records, and statistics.
• Sorts and distributes laboratory reports; maintains files.
• Requests or requisitions materials and supplies to assure adequate inventory.
• Accesses data using CRT/keyboard computer terminals.
• Operates, maintains, and uses microfilm camera; organizes, sorts and verifies source documents for microfilming; retrieves and verifies microfilm data on readers/searcher.
• Operates, maintains, and uses variety of printers (e.g., high speed and laser printers); organizes, sorts and prints interim and final copies of patient results for distribution and charting.
• Operates and maintains burster in producing and preparing laboratory reports.
• Using Laboratory Information System, generates, processes, and distributes laboratory reports as scheduled; monitors Laboratory Information System for problems and notifies supervisor of such occurrences.
• Demonstrates knowledge, skills, and abilities necessary to provide care and/or service appropriate to age groups served.
• Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
• Performs other duties and accepts responsibility as assigned.
• Non
  - Essential Functions:
• Directs patient to other areas to expedite service; assists with non-professional and non-technical patient care duties when required.
• Types correspondence, records, and forms; uses office machines such as typewriter, adding machine, duplicator and telephone.