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Patient Account Rep - Hosp Insurance Collections

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Hawaii Pacific Health
Full Time position
Listed on 2026-01-10
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Billing and Coding
Salary/Wage Range or Industry Benchmark: 23.9 - 26.56 USD Hourly USD 23.90 26.56 HOUR
Job Description & How to Apply Below

Patient Account Rep - Hosp Insurance Collections

Join to apply for the Patient Account Rep - Hosp Insurance Collections role at Hawaii Pacific Health

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers – Kapi'olani, Pali Momi, Straub and Wilcox – specialize in innovative programs in women’s health, pediatric care, cardiovascular services, cancer care, bone and joint services and more.

Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.

About the Role

A hospital cannot function well without an excellent Revenue Cycle department. The Revenue Cycle team at Hawai‘i Pacific Health manages the processes and technologies associated with the initial patient registration through the collection of the amounts due. In this role you will perform billing and account follow‑up activity for a generally fixed portion of the accounts receivable cycle, including accurate and timely preparation and submission of claims and statements to third party payers and patients/guarantors;

follow‑up on accounts receivables with third party payers and patients to complete the insurance collection process; and handling third party payer and patient questions/concerns appropriately.

Responsibilities
  • Accurate and timely preparation and submission of claims and statements to third‑party payers and patients/guarantors.
  • Follow‑up on accounts receivables with third‑party payers and patients to complete the insurance collection process.
  • Handling third‑party payer and patient questions/concerns appropriately.
Location

First Insurance Center – HYBRID Work Environment. Must reside on Oahu.

Work Schedule

Day – 8 hours.

Work Type

Full Time Regular.

Pay Range

23.90 – 26.56 USD per hour.

Minimum Qualifications

High school or equivalent. Six (6) months of billing or collections experience. Working knowledge of health insurance processing and knowledge of CPT and ICD Codes.

Preferred Qualifications
  • Associate’s degree from an accredited college/university in Business Administration or Healthcare Administration.
  • Course in Medical Terminology.
  • Course in Medical Records Coding.
  • One (1) year of coding, physician, or hospital billing experience or equivalent.
Seniority Level
  • Entry level
Employment Type
  • Full-time
Job Functions
  • Health Care Provider
Industries
  • Hospitals and Health Care

EOE/AA/Disabled/Vets

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

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