Patient Account Rep - Hosp Insurance Collections
Listed on 2026-01-10
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Healthcare
Healthcare Administration, Medical Billing and Coding
Patient Account Rep - Hosp Insurance Collections
Join to apply for the Patient Account Rep - Hosp Insurance Collections role at Hawaii Pacific Health
Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers – Kapi'olani, Pali Momi, Straub and Wilcox – specialize in innovative programs in women’s health, pediatric care, cardiovascular services, cancer care, bone and joint services and more.
Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.
A hospital cannot function well without an excellent Revenue Cycle department. The Revenue Cycle team at Hawai‘i Pacific Health manages the processes and technologies associated with the initial patient registration through the collection of the amounts due. In this role you will perform billing and account follow‑up activity for a generally fixed portion of the accounts receivable cycle, including accurate and timely preparation and submission of claims and statements to third party payers and patients/guarantors;
follow‑up on accounts receivables with third party payers and patients to complete the insurance collection process; and handling third party payer and patient questions/concerns appropriately.
- Accurate and timely preparation and submission of claims and statements to third‑party payers and patients/guarantors.
- Follow‑up on accounts receivables with third‑party payers and patients to complete the insurance collection process.
- Handling third‑party payer and patient questions/concerns appropriately.
First Insurance Center – HYBRID Work Environment. Must reside on Oahu.
Work ScheduleDay – 8 hours.
Work TypeFull Time Regular.
Pay Range23.90 – 26.56 USD per hour.
Minimum QualificationsHigh school or equivalent. Six (6) months of billing or collections experience. Working knowledge of health insurance processing and knowledge of CPT and ICD Codes.
Preferred Qualifications- Associate’s degree from an accredited college/university in Business Administration or Healthcare Administration.
- Course in Medical Terminology.
- Course in Medical Records Coding.
- One (1) year of coding, physician, or hospital billing experience or equivalent.
- Entry level
- Full-time
- Health Care Provider
- Hospitals and Health Care
EOE/AA/Disabled/Vets
Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
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