Patient Service Rep - Float Pool Primary Care

Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology.

The Resource Team provides quality, comprehensive patient care in an assigned facility, covering for regular staff members that, for a variety of reasons, are unable to attend to their normal positions. The Resource Team provides clinical and nursing support and encompasses a broad skill set that enables members to float to various areas in Primary Care in the clinics.

As a Patient Service Representative, you will help to ensure that patients and their families receive warm, friendly and considerate assistance  will act as a liaison between patients and the professional staff in our clinics by facilitating clerical and reception responsibilities and assist with a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional/technical fees generated by department providers;

and performing cash handling and collection.

Location: Straub Medical Center, Honolulu, HI

Work Schedule: Rotating - 8 Hours

Work Type: Per Diem

Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.

Preferred Qualifications: Basic medical terminology. Experience with EPIC.

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

EOE/AA/Disabled/Vets