Patient Registrar-Honolulu

Patient Registrar – Honolulu

Join to apply for the Patient Registrar-Honolulu role at Shriners Children’s.

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid‑size employer by Forbes, we provide excellence in patient care, multi‑disciplinary education, and research with global impact. We foster a learning environment that values evidence‑based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for children and families.

All employees are eligible for medical coverage on their first day. Upon hire, all employees are eligible for a 403(b) and Roth 403(b) Retirement Savings Plan with matching contributions up to 6% after one year of service. Full‑time or part‑time employees (40+ hours per pay period) may also be eligible for paid time off, life insurance, short‑term and long‑term disability, Flexible Spending Accounts (FSA), and Health Savings Accounts (HSA) if a High Deductible Health Plan (HDHP) is elected.

Additional benefits include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance, and more. Coverage is available to employees and qualified dependents in accordance with the plans; benefits may vary by state law.

The Patient Registrar is the first person to interact with patients and families, representing Shriners’ customer service values through intake, scheduling, and coordination of patient care. The registrar also supports coordination across departments to enable wraparound care. Confidentiality of patient records is required at all times. This is a full‑time, non‑exempt position with benefits available. Pay range: $18.54–$27.81/hour, determined by experience and departmental equity.

• Confirm patient insurance verification and eligibility
• Monitor patient appointments and information
• Maintain patient rights by educating patients
• Respond to patient and family complaints
• Assemble patient medical record forms and prepare identification
• Maintain patient flow and update waiting patients
• Cancel appointments for patients and document accordingly in EMR
• Obtain patient information from new and established patients

• High School Diploma
• Minimum two (2) years clerical experience
• Experience using MS Office Suite
• Familiarity with medical and insurance terminology and local community resources
• Must be able to use standard office equipment (phone, computer, copier, etc.)
• Excellent interpersonal skills and telephone etiquette to interact with staff, patients, families, agencies, and visitors; must communicate effectively with diverse groups.
• Strong verbal and written skills
• Attention to detail and data entry

Entry level.

Full‑time.

Health Care Provider.

Hospitals and Health Care.