Assistant Collections Manager

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

First Hawaiian Bank is currently seeking an Assistant Collections Manager to join our Consumer Loan Collections Department Team.

Work Schedule:

Monday-Friday 8:00am – 5:00pm (hours may vary)

Compensation:

The salary range for this role is: $55,000 - $70,000/yr; commensurate with experience.

In this role, you will be assisting with managing the Consumer Loan Collections Department (CLCD), which includes the collection activities and reporting on delinquent customers. The Assistant Collections Manager serves as the deputy Collections Manager that is responsible for defining, executing, and reinforcing the department’s key procedures, practices, and initiatives.

The ideal candidate will have:

• Bachelor’s degree in business, related filed, or equivalent work experience required
• Two (2) years of managerial or supervisory experience in collections, customer service, product management, or within the banking or financial services industry required
• Master’s degree in business administration or two (2) years of work experience with compliance/collections laws and regulations, legal field, or auditing preferred
• Collections experience strongly preferred
• Excellent oral, written, and interpersonal communication skills essential
• Able to manage, govern and set direction for Operations personnel
• Able to comprehend and manage analytical workflows and processes
• Able to handle confidential matters judiciously
  
  Must be proficient in the use of MS Word, Outlook and Excel
• Must be detail oriented with excellent organization skills to perform multiple tasks simultaneously within strict time frames
• Excellent time and attention management skills
• Ability to work with individuals at all levels

Benefits:
We proudly offer a comprehensive benefits program for all employees. For more information,
We value you!
At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit . Mahalo for choosing First Hawaiian Bank!
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If this position sounds like an ideal match, we invite you to apply so we can learn more about you.
At First Hawaiian Bank, it all starts with YES!

• Job Identification CV5921
• Posting Date 02/28/2026, 12:20 AM
• Degree Level Bachelor's Degree
• Job Schedule Full time