Sales Support Specialist

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Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

First Hawaiian Bank is currently seeking a collaborative, customer-focused Residential Sales Support Specialist to join our Mortgage Banking Department team. The Residential (RE) Sales Support Specialist ensures Mortgage and HELOC files meet all mandated timing requirements and is also responsible for new loan/line file setup to ensure efficient, timely and accurate referral to the processing/underwriting team. The RE Sales Support Specialist will work directly with the Loan Officers (MLO, DMLO, HELO) and customers to procure documents required for the initial loan application.

The hourly salary range for this role is $18.00 - $22.00 per hour, commensurate with experience.

Monday - Friday 8:00AM - 5:00PM (Hours may vary).

• High School Diploma or equivalent, or equivalent work experience required
• Registration as a Mortgage Loan Originator (MLO) through the Nationwide Mortgage Licensing Systems & Registry (NMLS) required within 6 months of employment
• Bachelor’s degree in business-related field preferred
• Coursework relevant to mortgage banking or real estate preferred
• 1 – 2 years’ experience in mortgage banking, processing or personal banking preferred
• 1 year of experience in a professional environment, successfully meeting critical deadlines, and reviewing and compiling documents are required
• Excellent communication and pipeline management skills
• Able to handle confidential matters judiciously
• Possesses cash flow, analytical, and problem-solving skills
• Possesses attention to detail with excellent follow-through
• Able to plan and organize
• Able to work under pressure with multiple deadlines

Are you interested in learning more about us? Come discover who we are by visiting our pages. Discover firsthand insights through our series, offering a glimpse into the daily lives of our valued team members

If this position sounds like an ideal match, we invite you to apply so we can learn more about you.

At First Hawaiian Bank, it all starts with YES!

Entry level

Full-time

Other

Banking