Private Banking Service Consultant ; Kapiolani

Private Banking Service Consultant I (Kapiolani)

First Hawaiian Bank is seeking an experienced, customer‑focused Private Banking Service Consultant to join our Private Banking Team at the Kapiolani Branch. You will work closely with Private Banking Officers to provide exceptional customer service, sales, and operational assistance for high‑net‑worth clients.

As a Private Banking Service Consultant, you will assist with general administrative support and the overall coordination and maintenance of banking relationships with these customers.

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the “Best Places to Work in Hawaii for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

• High School Diploma or equivalent experience in customer service required
• Minimum of 1 year in operations, customer service, and sales experience in banking required
• PC skills including word processing and spreadsheets preferred
• Effective interpersonal communication skills
• Must be team‑oriented
• Adept in word processing and spreadsheets
• Capable of using and navigating various bank systems, e.g., mainframe database, customer management system, automated documentation retrieval systems, bank expenses settlement system and other associated bank intranet systems
• Attention to detail with consistent and timely follow‑through
• Ability to implement decisions within authority while applying sound reasoning and judgment
• Always presents a professional image and appearance.

Monday – Friday, 8:00 AM – 4:30 PM (work hours may vary)

The hourly salary range for this role is $20.00 – $32.07 per hour, commensurate with experience. The Private Banking Service Consultant level and pay is at the discretion of the Manager and will be discussed at the time of the offer.

We proudly offer a comprehensive benefits program for all employees. For more information, consult the benefits guide.

Entry level

Full‑time

Consulting, Information Technology, and Sales

Banking

We are an EEO Employer and welcome applications from all eligible candidates.

Mahalo for choosing First Hawaiian Bank! At First Hawaiian Bank, it all starts with YES!