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Specialist - Commercial Documentation Center

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Central Pacific Bank
Full Time position
Listed on 2025-12-01
Job specializations:
  • Finance & Banking
    Loan Servicing, Banking & Finance
  • Administrative/Clerical
    Loan Servicing, Banking & Finance
Salary/Wage Range or Industry Benchmark: 39520 - 61122 USD Yearly USD 39520.00 61122.00 YEAR
Job Description & How to Apply Below
Overview

Join to apply for the Specialist I/II/III or Senior - Commercial Documentation Center role at Central Pacific Bank.

Base pay range

$39,520.00/yr - $61,122.00/yr

Position function

Specialist I, II, III:
This position prepares business purpose loan documents within Laser Pro in accordance with established bank guidelines while ensuring the highest level of accuracy and quality in a timely manner. These internally prepared loan documents involve collateral and commercial loans for the branches, business banking and commercial lending units which involve perfecting the bank’s lien position, utilizing established bank systems, and capturing all pertinent information into the loan documents.

Senior Specialist:
Under the direction of the Department Manager and/or Documentation Administrator, this position prepares documents for complex commercial and commercial real estate loans for commercial lending units of the bank in accordance with established bank guidelines while ensuring the highest level of accuracy is achieved in a timely manner. Complex commercial and commercial real estate loans are defined as loans which contain a large number of complex loan documents.

Performs all duties and interacts with internal and external customers in a manner that is aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Responsibilities
  • Prepare and/or facilitate preparation of documents in a timely and accurate manner for Consumer Personal and Collateral and simple Commercial Loans. Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively involves the Senior Specialist and/or Documentation Administrator as well as the lending unit leader, relationship officer and/or credit administrator, or others as appropriate to resolve any documentation issues.

    Demonstrates good knowledge of the bank’s credit policies and documentation standards.
  • Ensures that documentation file is organized based on the bank’s standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items.
  • Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit’s instructions. Coordinates the completion of transactions with Community Banking Branches as well as Community Banking Sales Support.
Senior Specialist Responsibilities
  • Prepare and/or facilitate preparation of documents in a timely and accurate manner as set forth in the Credit Approval Document (CAM, Modification Agreement, Consumer Credit, etc.). Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response to the customer. Proactively involves the Documentation Administrator and/or Department Manager, as well as the lending unit leader, in-house counsel, relationship officer and/or credit administrator or others as appropriate to resolve any documentation issues.

    Demonstrates exceptional knowledge of the bank’s credit policies and documentation standards.
  • Ensures that documentation file is organized based on the bank’s standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items. Demonstrates a positive attitude, a team player and provides exceptional service to both internal and…
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