Entertainment & Gaming Attendant, Customer Service Rep

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. There is no fumbling with tickets, machines, apps, or credit cards. You just drive in and drive out. We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe.

Today we are reinventing parking. Tomorrow we will power checkout‑free experiences everywhere you go to make everyday life remarkable, giving us back our most valuable asset—time.

US-HI-HONOLULU

• Ensure the appropriate number of cars is kept on location throughout the shift, parking the lot clean and presentable.
• Direct incoming customers to available parking spaces.
• Count vehicles on location throughout shift as needed.
• Write and issue violation warnings to tenants and visitors that violate garage policies.
• Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
• Provide assistance to customers who have forgotten where they parked their vehicle.
• Be at work every scheduled day, on time and in uniform.
• Courteously assist customers by answering questions and directing them to the Facility Manager if necessary.
• Control traffic at entrances and exits as needed.
• Assist in maintenance and repair of parking equipment and general maintenance tasks directed by the Facility Manager.
• Report any accidents, observed or suspected violations of company policy, safety hazards, or unusual occurrences to the Facility Manager.
• Communicate debris, water, oil spills, etc., to garage office.
• Substitute for valets when authorized.
• Have thorough knowledge of all garage areas, major streets, landmarks, and freeways in the area.
• Assist the Facility Manager with other duties as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education/Experience
  
  Required:
  
  Less than high school education or one month related experience, training, or an equivalent combination of education and experience.
• License Requirement: A valid state‑issued driver’s license with a current address and acceptable driving record, if expected to drive a company vehicle or on company business.
• Availability to Work:
  Availability to work 2nd shift, 3rd shift, and/or week‑ends may be required.
• Language
  
  Skills:
  
  Ability to read and comprehend simple instructions, short correspondence, and memos; to write simple correspondence; to present information in one‑on‑one situations to customers and other employees.
• Mathematical
  
  Skills:
  
  Ability to add, subtract two‑digit numbers, and multiply and divide with tens and hundreds; to perform these operations using units of American money.
• Appearance:
  Must maintain a neat and clean appearance and be in complete uniform at all times.
• Physical Demands:
  Regularly required to stand, walk, and use hands to handle cash and equipment; occasionally required to sit, climb, or balance; may lift up to 25 pounds.

$18.00 per hour

Eligible employees will participate in medical, dental, vision, flexible spending accounts, long and short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

SP+ may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the posting. Data is retained for the period reasonably necessary for the tool’s use. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact  We are here to assist you.