Student Services Specialist; Integrated Student Services Coordinator

Description

University of Hawai‘i, Kapi‘olani Community College, Vice Chancellor for Student Affairs is seeking applications for a Student Services Specialist (Integrated Student Services Coordinator) position. Please see the information about the position, the duties and responsibilities, the minimum and desirable qualifications, and the job application attachments below:

Title: Student Services Specialist (Integrated Student Services Coordinator)

Position Number:0097530

Hiring Unit: Vice Chancellor for Student Affairs

Location: Kapi‘olani Community College

Date Posted: March 10, 2026

Closing Date: March 23, 2026, 11:59 PM HST

Band: B

Salary: Salary schedules and placement information

Temporary/Permanent: Permanent

Funding: General

Other

Conditions:

General funded position, to begin approximately May 2026, pending position clearance, availability of funds, satisfactory performance, and program needs.

Under the general supervision of the Vice Chancellor for Student Affairs, the coordinator plays a critical role in transforming the student experience at the Kapi‘olani Community College by assisting in the planning, development, and implementation of a centralized Welcome/One-Stop Center. This role will begin with a strong focus on building consensus across departments, mapping service workflows, and coordinating institutional input to develop an integrated student services model.

Once the Welcome Center is launched, the role will evolve into the day‑to‑day management of the center, ensuring high‑quality service delivery, operational efficiency, and staff development.

In addition to Welcome/One-Stop Center responsibilities, supports student success by overseeing the recruitment, training, scheduling, and supervision of student employees within Student Affairs. This includes, but is not limited to, peer mentors, peer advisors, and tutors. The position ensures that student employees receive high‑quality preparation and ongoing professional development to effectively serve the needs of community college students.

The role entails providing essential support to support Student Success at Kapi‘olani Community College within the Student Affairs units.

(
** Denotes Essential Functions)

• Develops and manages a common, unified recruitment process for all student employee positions within the Student Affairs division, including developing job descriptions, marketing opportunities, and managing the application and interview process with consultation and input from Student Affairs programs.
• Creates, implements, and manages a comprehensive onboarding and training program for all student employees working within Student Affairs, including:
  • professional development modules that foster leadership, Kapi‘olani Community College’s values and mission, communication, time management, customer service, and accountability;
  • training experiences that support students in their current campus roles and also prepare them to enter the workforce with confidence and essential career‑ready skills; and
  • leadership development workshops and conduct regular evaluations to track student employee growth in both campus performance and career readiness.
• Coordinates the effective placement of student employees into appropriate programs based on skills, interest and program needs. Works with Student Affairs programs to develop equitable and flexible scheduling plans that ensure adequate support across all services.
• Monitors coverage, adjusts staffing levels during peak periods, and provides backup scheduling support as needed.
• Under the supervision of the Vice Chancellor for Student Affairs, oversees the student employment budget for Student Affairs, including but not limited to: submitting budget proposals aligned with the college’s strategic priorities; tracking expenditures and monitoring compliance with institutional and funding regulations.
• Works with Student Affairs programs to determine position allocations and ensures efficient and strategic use of funding, and pursues external sources of student employee support.
• Provides guidance and support to program supervisors on student employment best practices, and…