Student Services Specialist; Enrollment Coordinator

Position: Student Services Specialist (Enrollment Coordinator) #96814
Description

Title:

Student Services Specialist (Enrollment Coordinator)

Position Number: 96814

Hiring Unit:
Student Services, Admissions & Records

Location:

Honolulu Community College

Date Posted:
February 27, 2026

Closing Date:
March 13, 2026

Band: B

Salary:
Salary Schedules and Placement Information

Full Time/Part Time:
Full-time

Month: 11-month

Permanent/Temporary:
Permanent

Funding:
General

Other

Conditions:

General funds to begin approximately March 2026, pending position clearance, availability of funds, satisfactory performance and program needs.

Duties & Responsibilities (
* Denotes Essential Functions)

* * Represent Honolulu Community College, its academic programs, admissions criteria, registration steps, and campus resources to external and internal constituencies via written correspondence, email, telephone, text message requests/inquiries, and face-to-face visits and fairs during the day, evening, or weekend hours.

* * Develop, coordinate and implement recruitment and enrollment related strategies, processes, activities, communication, and procedures to support students through the enrollment process in collaboration with the Registrar.

* * Able to review and analyze enrollment data to determine strategies and practices for target populations

* * Provide recruitment and enrollment services to nontraditional prospective student groups that include adult learners, military members, underrepresented or minority groups, academic transfers, and existing business/labor employees.

* * Establish and maintain effective, long-term partnerships with community groups (e.g. private non-profits, government and social services agencies, etc.), participates in recruitment and enrollment opportunities of these groups, and serves as the liaison between Honolulu Community College and groups.

* * Collect and analyze data to evaluate enrollment efforts and use data to identify strategies and areas for improvement.

* * Serve as the Designated School Official with SEVIS to assist in the management of international student affairs to include I-20 issuance/reporting, INS advising and OPT tracking.

* * Supervise student assistants and student ambassadors who support recruitment and enrollment efforts.

* * Supervise enrollment staff and provide guidance regarding enrollment strategies.

* * Organize campus and community events related to enrollment and engagement for Honolulu Community College.

* * Able to manage enrollment planning for specific populations.

* * Able to exercise independent professional judgment regarding applicable policies and procedures.

* Facilitate the development of informational material about Honolulu Community College for distribution to students, parents, teachers, administrators, community members, and other centers of influence.

* * Use technology and UH systems (SIS, CRM, etc.) to track students and facilitate communication to support recruitment and enrollment.

* Responsible for tracking and maintaining meaningful contact with students leading to enrollment.

* Learn about, promote, and support Honolulu Community College degree programs and resources.

* * Assist in the planning, coordination, implementation, and evaluation of activities, events, and communication plans that promote enrollment.

* Analyze enrollment data to evaluate effectiveness of enrollment efforts and identify areas for improvement.

* Assist in the collection and processing of admissions and records related documents.

* Assist the Registrar to establish internal procedures to ensure compliance with Honolulu Community College, UH System, state, federal or other pertinent policies, rules and regulations.

* Keep abreast of current developments in higher education relevant to assigned functions

* Represent Honolulu Community College on system-wide committees and working groups focused on enrollment and community engagement, ensuring that the needs and voices of the local community are reflected in broader institutional enrollment strategies.

* Other duties as assigned.

Minimum Qualifications

* Possession of a baccalaureate degree in counseling, education, humanities, social sciences, sociology, psychology, business, marketing, STEM, or related field and minimum 3 year(s) of progressively responsible supervisory experience with responsibilities for educational enrollment, counseling, admissions & records, financial aid, community engagement, or other related student services field; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

* Considerable working knowledge of principles, practices and techniques in student recruitment or enrollment as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.

* Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with student enrollment, admissions, records, and…