Front Desk Agent
Job in
Honolulu, Honolulu County, Hawaii, 96815, USA
Listed on 2026-03-10
Listing for:
Pyramid Global Hospitality
Full Time
position Listed on 2026-03-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Bilingual, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Perform daily front desk procedures, including check-ins, check-outs, reservations, and guest inquiries.;
Maintain a thorough working knowledge of the reservation system and front desk procedures.;
Address and resolve guest complaints promptly and professionally.;
Process guest payments according to established procedures and policies, including proper cash handling and credit card authorizations.;
Communicate efficiently with other hotel departments to support special requests, late check-outs, maintenance needs, and guest concerns.
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