Customer Support And Administration

About the Role

We are seeking a detail-oriented and customer-focused professional to join our team in a steady, full-time position within a trusted banking environment. This role combines customer service, administrative support, and clerical responsibilities, ensuring smooth day-to-day operations and exceptional client experiences.

• Provide outstanding customer service in person and over the phone
• Assist with account inquiries, transactions, and general banking support
• Perform administrative and clerical tasks, including data entry and document processing
• Handle inbound calls and resolve customer questions promptly and professionally
• Support branch operations and collaborate with team members to meet goals

• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficiency with computers and office software
• Ability to work in a fast-paced environment while maintaining accuracy
• Previous experience in customer service, call center, or administrative roles preferred

• Steady, reliable workplace with opportunities for growth
• Full benefits package, including health, dental, vision, and retirement plans
• Comprehensive training and supportive team environment

This is a Contract to Hire position based out of Honolulu, HI.

The pay range for this position is $24.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Honolulu, HI.

This position is anticipated to close on Jan 23, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.