Marketing Concierge - Aloha Ambassador

Marketing Concierge - Aloha Ambassador

Hilton Grand Vacations is hiring a Marketing Concierge – Aloha Ambassador to engage guests, promote vacation ownership, and deliver concierge services.

• Pay rate of $17 per hour plus commission & bonuses; targeted annual earnings of $80,000.
• Medical, Dental, and Vision insurance from Day One.
• 401(k) plan with company match, life insurance, and company stock purchase program.
• Access to HGV benefit programs, discount travel, and more.
• Generous Paid Time Off Program.
• Paid Sick Days.
• Team member recognition and numerous learning and advancement opportunities.
• and more.

Full-time flexible schedule that includes weekends and holidays.

• Promote and book vacation ownership presentations, previews, and sale of mini‑vacation packages to eligible on‑site guests and visitors.
• Provide concierge services by recommending local dining experiences and attractions to guests while communicating Hilton Grand Vacations ownership opportunities.
• Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image.
• Assist in the implementation and tracking of current and future marketing programs according to the standards of integrity adhered to by Hilton Grand Vacations.
• Answer inbound calls and outgoing emails to help create memorable vacation itineraries.

• Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over email, and on the telephone.
• Basic computer proficiency with the ability to learn.
• Ability to multi‑task and balance priorities.
• Ability to work a flexible schedule including evenings, holidays, and weekends.
• Proficiency in English (speak, read, write).
• High school diploma or equivalent.

• Detailed understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island.
• Previous experience working in a commission‑based sales or marketing environment.

We are an equal‑opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• Entry level

• Full‑time

• Other

• Hospitality