EntryLevel Customer Service Representative

Entry-Level Customer Service Representative

Malama Solar | Honolulu, HI

Malama Solar is a Honolulu-based residential solar company focused on helping local homeowners switch to clean, affordable energy. We take pride in providing honest information, dependable service, and a positive experience for every customer we serve.

Malama Solar is seeking an Entry-Level Customer Service Representative to support our team and assist homeowners throughout the solar process. This role is ideal for someone looking to start a career in customer service with a growing local company. No prior solar experience is required—training will be provided.

• Answer incoming calls, emails, and messages from customers
• Provide basic information about services and next steps
• Schedule and confirm appointments as needed
• Update customer information accurately in internal systems
• Assist with general administrative and customer support tasks

• High school diploma or equivalent
• Strong communication and customer service skills
• Friendly, professional, and reliable attitude
• Basic computer skills and ability to learn new systems
• Ability to work well in a team environment

• Competitive hourly pay
• Training and onboarding provided
• Consistent schedule
• Supportive team environment
• Opportunity to grow within the company