Green Coffee & Quality Assistant

You are a curious and enthusiastic professional with a genuine passion for specialty coffee. You are highly organized and detail-oriented, comfortable working across both data-driven analysis and hands-on sensory tasks, with exposure to cupping or sensory evaluation considered a plus but not required. A strong communicator and natural collaborator, you value teamwork and shared success. You are eager to learn, grow, and take on increasing responsibility, and you approach your work with reliability, proactivity, and a deep commitment to quality, integrity, and purpose.

Department:
Operations Job Status:
Full Time

FLSA Status:
Non-exempt

Reports To:

Coffee Procurement Manager

Job Type: Non-union

Hours:

Monday - Friday, evenings and weekends as needed

POSITION SUMMARY

This entry-level role is designed for someone passionate about specialty coffee and eager to build a long-term career in sourcing, quality, and coffee operations. The Green Coffee & Quality Assistant supports all aspects of green coffee intake, inventory management, quality evaluation, sustainability tracking, and cross-departmental communication.

This position also plays an important cultural role-helping strengthen internal coffee knowledge, supporting storytelling, and contributing to the company's identity as a coffee-forward organization.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s):

1. Green Coffee Intake, Inventory & Traceability

• Assist in receiving, logging, and tracking all incoming green coffee.
• Maintain accurate and up-to-date internal records for lots, origins, certifications, and contracts.
• Support reconciliation of physical vs. system inventories across internal and external warehouses.
• Help ensure traceability from green to finished product through careful documentation and process checks.
• Communicate proactively with production, roasting, and operations teams regarding coffee availability and movement.

2. Quality Control & Cupping

• Participate in daily/weekly cuppings of green samples, production roasts, and finished goods.
• Prepare cupping tables, maintain grind and cupping standards, record data, and assist in reporting insights.
• Assist in sample roasting and green evaluation under the guidance of the Coffee Procurement Manager and senior QC staff.
• Help monitor flavor profiles across core blends to ensure consistency and quality.
• Support sensory development by regularly calibrating with the QC and production teams.

3. Sustainability Tracking & Reporting

• Support company sustainability initiatives related to green coffee procurement, farm partnerships, certifications, and packaging.
• Maintain logs and documentation for traceability, environmental reporting, and internal sustainability KPIs.
• Help gather data for impact reporting, farm communications, and certification audits.

4. Kona Mill Coordination

• Assist with communication and coordination with the mill during harvest and production cycles.
• Support mill-level administrative processes, including lot IDs, milling instructions, yields, and production reporting.
• Help ensure required paperwork-receipts, milling instructions, and related documents-is accurate and properly filed.
• Maintain organized and timely communication to ensure smooth seasonal operations with the mill.

5. Sales, Marketing & Education Support

• Provide product information support to sales and marketing teams (flavor notes, processing details, farm narratives, etc.).
• Assist in preparing internal and customer-facing coffee information sheets.
• Support hosting internal cuppings, training sessions, and exploratory tastings for staff and key partners.
• Help promote and maintain a strong internal coffee culture.

6. Industry & Community Engagement

• Attend association events, cupping trainings, and relevant industry gatherings.
• Stay current on developments within the specialty coffee sector.
• Represent the company with professionalism, curiosity, and enthusiasm.

Other Functions:

• Performs other related duties as assigned.

POSITION QUALIFICATIONS

Competency Statement(s)

• Communication, Written - Ability to communicate in writing clearly and concisely.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Organized - Being organized or following a systematic method of performing a task.
• Responsible - Ability to be held accountable or answerable for one's conduct.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Reliability - The trait of being dependable and trustworthy.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Customer Oriented - Ability to take care of the customer's needs while following company procedures.

Mental Demands:

• Ability to work under stressful conditions.
• Able to interact with others with courtesy and tact.
• Ability to manage and prioritize multiple projects in an organized and efficient manner.
• Ability to respond to crisis situations in a calm and effective manner.
• Ability to complete…