Receptionist, Administrative​/Clerical

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit

The Receptionist role requires a well‑spoken, customer service‑oriented individual who can effectively multitask. Key responsibilities include answering inbound phone calls, directing inquiries, and warmly greeting in‑office guests. Additionally, the Receptionist is expected to maintain a neat and welcoming lobby/reception area for visitors, ensuring a professional and friendly atmosphere at all times.

• Greet and welcome guests in a professional and friendly manner upon arrival.
• Direct visitors to the appropriate person or conference room.
• Answer, screen, and forward incoming phone calls, messages, and emails.
• Accept payments and packages for the office.
• Schedule and manage conference room bookings.
• Provide basic and accurate information in‑person, over the phone, or via email.
• Ensure conference rooms, the lobby, and reception area are tidy and well‑presented, with all necessary stationery and supplies stocked.
• Assist with special administrative projects and perform other duties as assigned.

• Strong professional communication skills, including phone, interpersonal, written, and verbal.
• Excellent customer service abilities.
• Ability to maintain confidentiality and exercise discretion in all duties and responsibilities.
• Self‑motivated, proactive, detail‑oriented, and a collaborative team player.
• Proficient in the use of general office equipment (e.g., copier, fax, phone systems).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Solid knowledge of business correspondence, including grammar, structure, punctuation, and spelling.
• Effective time management skills with the ability to prioritize tasks in time‑sensitive situations.

Hourly: $18-$20

• High School diploma or GED

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Associa is an Equal Opportunity Employer.

Work shift 8:00 a.m.

- 5:00 p.m., Monday - Friday

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law.