Self-Direct Coordinator Job Honolulu area,Hawaii USA,Administrative/Clerical

Ensure that Self Direct Providers (SDP) and members are enrolled in Acumen and are trained to use the Electronic Visit Verification System (EVV). Audit enrollment for completion.

Train new Health Coordinators (HC) in Acumen's EVV system as it relates to SD.

Track and monitor monthly submission of time entries. Monitor EVV time punches.

Contact SDPs regarding incomplete time entries and make corrections appropriately.

Maintain payroll tracker.

Notify HC's when authorizations are due.

Complete payroll prep and approve pending entries in Acumen's EVV system.

Process self-direct payroll payments by coordinating with Finance and Accounting

Report any voids or credits to Finance and Accounting

Monitor monthly manual entries and do remedial education to SD providers

Respond to Finance and Accounting with any inquires

Respond to member and Health Coordinator inquiries regarding Self-Direct EVV time punches and authorized hours and paychecks.

Receive inbound calls from and make outbound calls to QUEST Integration members.

Performs all other miscellaneous responsibilities and duties as assigned or directed.

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