Clinical Office Assistant - CareResource Hawaii Admissions

Effective Date: 03/24

• Under the general direction of the Intake Manager, the Clinical Office Assistant receives, records, and schedules Medicare certified patient services according to the patients' needs and staffing availability.
• Provides clinical support to the Intake Manager related to operational needs.
• Performs appropriate and timely follow-up in response to patients’ services and clinical needs.
• Provides day-to-day staff and administrative assistance; triages and schedules patients; screens and refers phone calls; communicates with clinical staff and patients; clerical and staff support to clinical teams and assists with clinical processes as required.

• Seeing, speaking, hearing, finger dexterity.
• Constant: reaching above, at and below shoulders; repetitive arm/hand motion and frequent gripping of objects.
• Frequent: walking, standing, stooping/bending, and twisting body.
• Occasional: lifting/carrying weight up to 35 pounds, pushing/pulling 3.5 pounds of force.

• Not subjected to adverse environmental conditions.

A. Education/Certification and Licensure:

• High school diploma or equivalent.

B. Experience

• Prior clerical office experience answering telephones, operating office equipment with accuracy, and contact with people.
• Ability to organize, prioritize and manage multiple projects concurrently.
• Ability to use Microsoft Office, Outlook, Excel, and Word.
• Ability to operate various office equipment such as computers, facsimile, calculator, and copier.
• Able to communicate effectively in English, both orally and in writing.
• Familiarity with medical terminology.

Equal Opportunity Employer/Disability/Vet