Head of Transaction Support and Admin

About Cedar

Cedar is creating the most significant innovation in home affordability since the 30-year mortgage. By reimagining the land lease as a consumer-first model, Cedar makes home ownership more accessible and sustainable for a wider range of buyers. We are actually solving home affordability at scale – this is one of the most pressing problems in our country today and we are fixing it.

Our structure meaningfully reduces both the upfront cost of purchasing a home and monthly costs. We expand the path to ownership for people who have been locked out of traditional markets and help existing homeowners access their equity at cost well below existing solutions. Cedar is already making a substantial impact for homeowners and we have material backing from top investors.

Join our fast-growing and high-performing team as we fundamentally change how people buy homes and create a new institutional asset class.

$80,000.00/yr - $/yr

Cedar Innovations is seeking a highly autonomous, detail-oriented, and operationally strong Head of Transaction Support & Administration to lead and manage Cedar’s residential transaction workflows, administrative operations, and default-notice systems. This is a key role of Cedar’s transaction and administrative pipeline — ensuring legal and administrative coherence, smooth customer experience, and precise coordination with title companies, lenders, and other third-party vendors.

This position requires flexibility, structured thinking, high accountability, and the ability to thrive in a fast-moving, fluid environment. You will assist in designing and refining SOPs, manage staff, oversee third-party document quality, and help integrate Cedar’s operational processes into internal technology systems, automations, and dashboards. This role coordinates administrators and specialists to support customer-facing administrative workflows for transaction management, finance/collections, and asset management, ensuring the admin team is well-equipped and fully staffed for Cedar’s national growth.

Transaction Support, Coordination & Documentation Oversight

• Oversee and coordinate all administrative support for residential real-estate transactions, ensuring smooth, accurate, and timely workflow execution.
• Manage and review transaction files across multiple jurisdictions, ensuring all administrative steps, notices, and documentation are handled accurately.
• Proactively coordinate with title companies, lenders, escrow officers, and third-party service providers to maintain seamless transaction progress.
• Conduct administrative review of documents for execution accuracy and completeness prior to closing.
• Perform quality-assurance checks on all third-party prepared materials, including title packages, closing statements, HOA/AOAO certificates, lender documents, and other external deliverables.
• Ensure meticulous organization, documentation, and filing of all transaction-related communications and materials.
• Draft standardized transactional notices and correspondence; amend administrative terms in contracts as needed under guidance from the CLO.
• Support internal legal workflows without directing or practicing legal judgment.

Administrative Operations, SOP Development & Team Leadership

• Manage, train, and supervise administrative assistants, transaction coordinators, and support specialists as Cedar scales.
• Assess ongoing staffing needs, forecast administrative workload, and recommend appropriate staffing levels for local, remote, and offshore administrative teams.
• Lead recruitment, interviewing, hiring, and onboarding of administrative staff, including domestic and offshore personnel for administrative and transaction management purposes.
• Delegate tasks effectively to maintain continuous workflow and prevent bottlenecks.
• Coordinate staffing, workload distribution, and daily prioritization across transaction support, finance/collections support, and asset management support.
• Assist leadership in designing and implementing Standard Operating Procedures (SOPs) for transaction support, administrative operations, and document workflows.
• Establish and maintain quality…