Business Support Administrator

Job Summary

We are looking for a highly motivated and multi‑skilled Business Support Administrator to join the East Devon Older Persons Mental Health (OPMH) Community team based in Honiton and/or Exmouth. This is a full‑time post.

• Answer telephones, office and reception cover.
• Type all correspondence, assessment letters, appointment and clinic letters.
• Minute team meetings using Microsoft Word.
• Update patient record system, Carenotes, choose and book.
• Triage work via Choose and Book.
• Provide administrative support to clinical staff assessing and caring for patients within the community.

• Good numeracy and literacy skills.
• Good interpersonal and communication skills, written and verbal.
• Intermediate IT skills in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Effective organisational skills and ability to prioritise workload.
• Experience of general office routine and filing systems.
• Experience working as part of a team, respecting confidentiality.
• Experience dealing with people in distress in a calm, compassionate manner.
• Ability to work without direct supervision and exercise initiative.
• Knowledge of diary management and appointment booking.

• Ability to take minutes accurately.
• Experience of dealing with confidential and complex information.
• Previous NHS experience in healthcare or social care admin.

• Business Administration Level 3/T Level qualification or equivalent experience.
• GCSE English or equivalent.
• Evidence of continuing professional and personal development.

• ICDL (International Computer Driving License) or equivalent.

Permanent full‑time, contracts flexible. Working pattern: full‑time with flexible options. Salary: £24,937 – £26,598 per annum. Reference: C9369‑25‑1016.

Locations:
Haydon's Court, Marlpits Lane, Honiton, Devon (EX14 2DE
);
St. Johns Road, Exmouth, Devon (EX8 4DD
).

We provide mental health & learning disability services, as well as a range of specialist & secure services for the wider south west region & nationally. We are committed to inclusive employment and dys Ability confident. We encourage applications from everyone.