Investigator - Inmate Grievance - Torres Unit

Job Description – Investigator I – Inmate Grievance – Torres Unit (033460) )

Job Description

Investigator I – Inmate Grievance – Torres Unit (033460)

United States – Texas – HONDO

Office and Administrative Support

Regular

Full-time

Travel:
No

$3,540.13 (Ret 2.5% Less)

Monthly

No

No

Non-exempt

Jan 19, 2026, 6:00:00 AM

Jan 29, 2026, 5:59:00 AM

JOB SUMMARY

Performs routine investigative work. Work involves conducting investigations. Works under moderate supervision with limited latitude for the use of initiative and independent judgment.

ESSENTIAL FUNCTIONS

• Conducts investigations of inmate grievances concerning reported and suspected violations of laws, rules, and regulations; assists in collecting evidence and data; obtains, verifies, and records evidence and documents for use in investigations; and contacts and interviews potential witnesses and complainants.
• Prepares records, correspondence, and reports; and evaluates and summarizes investigative findings.
• Prepares cases for presentation at hearings and in court; and presents testimony and evidence at hearings and court proceedings.
• Trains clerical staff.
• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

MINIMUM QUALIFICATIONS

• Graduation from an accredited senior high school or equivalent or GED.
• Three years full‑time, wage‑earning criminal justice, clerical, administrative support, or technical program support experience; thirty semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each year of experience.
• Investigative experience preferred.

• Knowledge of investigative techniques, rules of evidence, and laws governing the activities regulated by the agency and court procedure.
• Knowledge of applicable state and federal laws, rules, regulations, and statutes.
• Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
• Skill to communicate ideas and instructions clearly and concisely.
• Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
• Skill to interpret and apply rules, regulations, policies, and procedures.
• Skill in problem‑solving techniques.
• Skill to review technical data and prepare technical reports.
• Skill in conducting complex investigations by personal interviews and examination of records.
• Skill to gather facts, evaluate findings, and prepare concise reports.
• Skill to testify in hearings and court proceedings.
• Skill to train others.

ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colours, hear with aid, see, write, count, read, speak, analyze, alphabetise, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

Working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and travelling by car, van, bus, and airplane.

Computer and related equipment, calculator, copier, tape recorder, fax machine, telephone, dolly, and automobile.

Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10–15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor’s name and phone number, and a description of duties performed, and whether it was full‑time or part‑time and hours per week.

If any of this information is not provided, your application may be rejected…