Assistant Manager

Job Summary

The Assistant Store Manager supports the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well‑trained team. This role oversees daily operations, maintains store standards, leads the team to achieve sales goals, builds a positive work culture, drives employee involvement, and supports change management efforts.

• Greet all customers, maintain store appearance, including displays and signage, and provide exceptional customer service.
• Train and coach team members in customer service and engagement.
• Oversee inventory flow, including markdowns, ticketing, clearance management, accurate pricing and organized stockrooms; remove damaged or expired items; set daily and weekly freight goals.
• Provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks; foster a positive and productive work environment.
• Monitor sales performance and implement strategies to achieve sales targets; collaborate with the Store Manager to create and implement effective marketing and promotional campaigns; maintain a clean and organized store environment.
• Perform other duties as assigned.

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

• High school diploma or equivalent.
• Previous experience in retail management or a related field.
• 2‑4 years of retail experience as an Assistant Manager.
• 3‑5 years of retail experience.

• Squat/Kneel/Stoop (Frequent to continuous).
• Stand/Bend/Walk (Frequent to continuous).
• Twist (Occasional to Frequent).
• Reach above shoulder (Occasional to Frequent).
• Lift/Carry (Occasional to Frequent).
• Push/Pull (Occasional to Frequent).
• Use of hands (manual dexterity, grasping frequent to continuous).

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is prohibited.>