Retail Store Manager

Senior Recruiter at Spectrum

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.

Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state‑of‑the‑art solutions including Spectrum Internet®, mobile, TV and voice. As a Retail Store Manager you can expect to inspire your team, sharing your subject‑matter expertise while cultivating creativity within an incentive‑based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.

• Collaborating with peers to build high‑performing teams through best practice sharing.
• Coaching and developing sales reps to reach their personal and professional goals.
• Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.
• Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.

• 3-5 years of sales and customer service experience in a retail store environment.
• High level of comfort with personal technology.
• Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Ability to lift up to 35 lbs. and stand for prolonged periods of time.
• Travel and flexibility to support store hours as business needs dictate.

• Bachelor’s Degree or equivalent work experience.
• 1+ year of management experience.
• 1-3 years of telecommunications/wireless experience.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Locations:
Homewood, AL;
Birmingham, AL;
Hoover, AL.