Customer Service Representative; Scientific Background
Job in
Homestead, Miami-Dade County, Florida, 33032, USA
Listed on 2026-01-22
Listing for:
Medium
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
This is a fully onsite role in Homestead FL
Salary: $19-25/hr
We are seeking a detail-oriented and knowledgeable Customer Service Representative with a scientific background (degree within the sciences field) to join our team. This role is ideal for someone who combines strong communication skills with an understanding of scientific concepts, products, or services. The ideal candidate will serve as a key liaison between our customers and internal teams, ensuring a high level of service and accurate technical communication.
#LAT
Responsibilities- Respond to customer inquiries via phone, email, and chat regarding products, services, and technical specifications.
- Assist customers with product selection based on scientific application or technical requirements.
- Resolve problems by clarifying the customer's issue, determining the cause, selecting the best solution, and following up to ensure resolution.
- Collaborate with internal teams to ensure customer satisfaction.
- Science degree or previous experience working in a scientific company
- Strong communication/customer service skills
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