Deputy Leader; Assistant Plant Manager Wastewater Treatment & Collections

Overview

Deputy Leader (Assistant Plant Manager) Wastewater Treatment & Collections — Massachusetts (Veolia). Position purpose: assist the Site Leader in managing daily operations, align with organizational goals and standards, relay site goals and updates, foster a collaborative environment, adapt to changing site needs, and serve as acting Site Leader in their absence to ensure continuity of operations.

• Safety: foster a safety-driven culture, ensure training, resources, and PPE; maintain compliance with OSHA, State, and Veolia Safety and Environmental programs.
• Compliance: oversee contract execution and ensure adherence to environmental, health, safety, operating, maintenance, and emergency procedures.
• Reliability: monitor project delivery, maintain quality and consistent results, coordinate problem resolution, and manage conflicting priorities.
• People Focused: promote positive culture, manage resources, communicate goals, evaluate and mentor the team.
• Customer Obsessed: build relationships with customers, address escalated issues, pursue opportunities to improve Net Promoter Scores.
• Cost Effective: support OPEX initiatives, assist with budgeting and cost control, identify and implement process improvements for efficiency.
• Primary duties include supporting the Site Leader in team performance, coaching, client communications, promoting safety, mentoring junior team members, and growth toward future leadership.
• People Management: supervise team (typically less than 10 FTEs), promote culture, manage resources, communicate initiatives, and evaluate the team.
• Safety Management: implement safety protocols, conduct training, monitor safety metrics and drive improvement.
• Compliance Oversight: oversee site contract execution and adherence to procedures.
• Operational Reliability: monitor performance, maintain quality, coordinate problem resolution.
• Customer Relations: build relationships, respond to inquiries promptly, collaborate to improve customer experience.
• Facility Management: manage facilities (generally under 1 MGD) or assist Site Leader with larger facilities, align with project scope.

• High School Diploma/GED required.
• Degree in Business, Engineering, Project Management, or related field strongly preferred but not required.
• 3 years of leadership experience, including 2 in a supervisory role, focused on supporting leadership and operations.

• Operational Knowledge: understanding of unit processes in water/wastewater treatment; knowledge of water treatment processes and wastewater treatment stages.
• Systems Expertise: knowledge of electrical, mechanical, instrumentation and control systems; familiarity with process monitoring and automation.
• Computer
  
  Skills:
  
  proficiency with Microsoft Office; data management; SCADA (desirable); CMMS.
• Desirable
  
  Skills:
  
  familiarity with water quality testing, regulatory compliance, basic troubleshooting, and ability to read technical drawings.

• Must be able to obtain certifications as required.

• Regularly required to talk or hear; may stand, walk, climb stairs/ladders, sit, use hands, reach, balance, kneel, crouch, or crawl; may lift 10-25 pounds regularly and up to 50 pounds occasionally.

The noise level is usually moderate.

• Pay Range: $115,000 to $120,000 per year.
• Benefits include comprehensive health plans, life insurance, 401(k), tuition reimbursement, PTO, and other benefits. Union benefits as outlined in applicable CBAs.

Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: salary/benefits information accurate as of posting date;
Veolia reserves right to modify.