Labor Relations Specialist

Masis Staffing Solutions is assisting our higher education client in searching for a Labor Relations Specialist in Holyoke MA. This full-time professional role is responsible for leading and managing employee and labor relations across the institution, ensuring fair and consistent application of policies, collective bargaining agreements, and employment laws. The Labor Relations Specialist serves as a trusted advisor to leadership, supervisors, and employees on discipline, performance management, grievances, negotiations, and conflict resolution.

• Full-time, 37.5 hours/week

Key Responsibilities

• Serve as the primary contact for employee and labor relations matters
• Interpret and administer CBAs (AFSCME & MCAAA), advising on rights and obligations
• Investigate employee complaints and workplace concerns with consistency and compliance
• Coach and counsel supervisors and employees on performance management and corrective action
• Support labor negotiations, including proposal preparation and data analysis
• Manage grievances and arbitration in partnership with leadership and legal counsel
• Analyze labor and employee relations data to identify trends and proactive solutions
• Design and deliver training on labor and employee relations best practices
• Maintain confidential documentation and stay current on employment law developments

Minimum Qualifications

• Bachelor’s degree in HR, Labor Relations, Industrial Psychology, Pre-Law, Business Administration, or related field
• 3–5 years of labor relations experience, including CBAs and contract administration
• 3–5 years of employee relations and performance management experience
• Knowledge of labor relations and arbitration
• Strong communication skills; ability to work independently and with diverse populations
• Proficiency with Microsoft Office and HRIS systems

Preferred Qualifications

• Master’s degree in a related field
• Specialized experience in grievances, negotiations, and employment law
• SHRM or HRCI certification

NOTE:

After initial prescreening,applicants will be required to submit a cover letter and three professional references.