Desktop Support Administrator

Description

We are looking for a skilled Laptop/Desktop Administrator (L2) with hands‑on experience in Windows and Linux environments. The role involves end‑user support, system administration, asset management, and close collaboration with business teams to deliver reliable IT solutions.

• Provide Level 2 support for Windows and Linux desktops/laptops, including hardware and software issues.
• Troubleshoot and resolve incidents related to desktops, laptops, and associated peripherals.
• Perform installation, configuration, and deployment of desktops and laptops using standard corporate images.
• Handle OS installation/reinstallation, upgrades, and patch management for Windows and Linux systems.
• Install and configure software applications as requested by engineering and business teams.
• Provide assistance in hardware and software procurement, including vendor coordination and recommendations.
• Manage on‑site asset management, including hardware/software inventory, tracking, and disposal.
• Implement and maintain preventive maintenance programs for desktops and laptops.
• Monitor, update, and resolve assigned IT service requests and tickets within defined SLAs.
• Support daily IT operations including desktop support, basic data network troubleshooting, and server‑related tasks.
• Perform Linux installation, configuration, and troubleshooting activities.
• Work closely with business stakeholders to understand requirements and deliver appropriate technical solutions.

• Knowledge of IT asset management and inventory systems.
• Basic understanding of networking concepts and server environments.
• Good documentation and ticket‑handling skills.
• Strong communication and stakeholder management abilities.

Contract to Hire position based out of Holtsville, NY.

The pay range for this position is $28.00 - $30.00/hr.

Benefits may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This position is anticipated to close on Mar 14, 2026.

TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.