Deli Clerk II

Overview

Holmen - Hale Dr

Full-Time

Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate more than 40 full-service supermarkets across Wisconsin. We value our people and offer extensive associate benefits and programs. Join the Festival Foods Team as a Full-Time Deli Clerk.

Job Title:

Deli Clerk (Full Time)

Reports To:

Deli Manager

Are you passionate about food service, cooking, and providing guests with delicious meal options for breakfast, lunch, and dinner? We are seeking a Deli Clerk to join our team in a retail grocery store environment, where you will play a crucial role in food preparation and guest service. We’re all about making mealtime easier and more enjoyable for our guests. Whether they’re grabbing a quick lunch, a side dish, a fast food option for dinner, or feeding a crowd, our deli has them covered.

As a Deli Clerk at Festival Foods, your responsibilities will include:

• Provide Helpful Service — Provide excellent guest service, including friendly greetings, answering questions, and addressing guest concerns with professionalism and care.
• Guest Assistance — Help guests locate items on or off the sales floor and professionally answer the Deli Department telephone.
• Order Fulfillment — Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
• Customer Service — Address guest concerns and resolve issues promptly using the boomerang principle to ensure a positive experience.
• Quality Control — Inspect, rotate, maintain proper temperatures, and replenish all deli products on display to ensure high standards.
• Inventory Management — Maintain proper inventory levels in the deli storage, including containers, lids, spoons, tags, and more.
• Food Safety — Lead by example in maintaining food safety logs and adhering to all safety standards.
• Efficiency — Ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
• Honor Commitments — Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Support the Team — Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To be successful in the Deli Clerk role, you should have:

• Customer Focus — Ability to deal tactfully and effectively with guests and all personnel.
• Communication Skills — Good oral and written communication skills.
• Effective Problem-Solving — Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
• Safety Awareness — Comprehensive understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
• Food Knowledge — Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.

• Lifting up to 50 pounds on an occasional basis.
• Full range of upper body motion.
• Ability to work at a fast pace.
• May be exposed to extreme temperatures.

The Deli Clerk is a full-time position with a varied work schedule that includes weekdays, weekends, and holidays.

By joining our deli team, you will become part of a community that values quality, collaboration, and exceptional food service in a fast-paced environment, with restaurant-like cooking quality. We offer weekly pay, opportunities for career growth, and a supportive work environment.

If you’re ready to share your passion for food preparation and contribute to a delightful dining experience for our guests, we’d love to hear from you. Apply today and help us create delicious meals in our deli!

• Associate Discount — 15% off grocery purchases for you and…