Business Analyst

US citizens, Green Card Holders, and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time

Job Title:
Business Analyst

Location:
Holmdel, NJ

Duration:
Full-time

• Build strong relationships with business users and consistently exceed service expectations.
• Collaborate with business and technical teams across all phases of the SDLC to ensure business needs are clearly understood and delivered.
• Elicit, analyze, validate, and document business and system requirements.
• Conduct stakeholder interviews and workshops to gather and clarify project requirements.
• Research business challenges and recommend practical, scalable solutions.
• Drive and execute requirements management and analysis best practices.
• Develop project estimates, timelines, and resource requirements for enhancements and initiatives.
• Perform root cause analysis and implement preventive measures for recurring business issues.
• Define, manage, and control solution scope for assigned projects and requests.
• Support application and technical projects to ensure milestones, schedules, and quality standards are met.
• Ensure on-time delivery of projects and enhancement requests aligned to defined requirements.
• Produce and maintain high-quality deliverables including:
• Business Requirements Documents (BRDs)
• Process maps and workflows
• Test cases and test plans
• Training and user documentation
• Conduct and manage project risk assessments throughout the lifecycle.
• Lead status meetings and communicate project health, risks, and progress to stakeholders.
• Support system testing, UAT coordination, and post-implementation validation.
• Maintain documentation standards and ensure adherence to organizational methodologies.
• Participate in continuous improvement initiatives and knowledge-sharing activities.

• Bachelor’s degree in a related field or 5+ years of equivalent professional experience.

• 3+ years of experience as a Business Analyst and/or Systems Analyst.
• 3+ years of experience in a Project Management or functional business role.
• 2+ years of hands‑on SAP experience in one or more modules:
• Strong analytical and problem‑solving skills with the ability to translate business needs into technical solutions.
• Experience gathering and documenting:
• Business requirements
• Functional and technical specifications
• Use cases and process flows
• Knowledge of Agile methodologies and SDLC best practices.
• Experience creating test plans, test schedules, and coordinating end‑to‑end testing.
• Familiarity with databases, infrastructure, networking concepts, and PCI compliance.
• Proficiency with Microsoft tools (Word, Excel, PowerPoint, Project, Visio).
• Experience using project and service management tools such as Service Now, Jira, or Clarizen.
• Ability to manage project budgets, timelines, and resource allocations.
• Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.
• Excellent written and verbal communication skills with the ability to interact effectively at all organizational levels.
• Self‑motivated, able to work independently and collaboratively within teams.
• Retail or grocery industry experience preferred.

• PMP, PMI, or SAP certification preferred.
• Bilingual skills a plus (English required).