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Technical Support IT Project Manager

Technical Lead - Service Center Tech & AI-Driven CX

Job in Holmdel Township, Monmouth County, New Jersey, USA
Listing for: Guardian Life
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    Technical Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 118980 - 195465 USD Yearly USD 118980.00 195465.00 YEAR
Job Description & How to Apply Below
A leading insurance firm seeks a Technical Lead for Service Center Technology in Holmdel, NJ. This role involves leading agile teams in developing secure, scalable customer service solutions. Ideal candidates will have 9–12 years of software engineering experience, including leadership roles, and strong expertise in platforms such as Genesys and CRM. Responsibilities include mentoring engineers and ensuring best engineering practices.

The position offers a salary range of $118,980 to $195,465, with hybrid work options available.
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