Technical Product Manager

Role

Summary:

We're looking for a Technical Product Manager (TPM) to own the eCommerce Platform as a product. You'll partner with the Sr. Engineering Manager (Sr EM) and a team of six Platform Engineers to evolve from a ticket-driven "service" model to a product mindset that enables self-service for product teams, improves reliability, and optimizes cloud spend. You will set the vision, define the roadmap, prioritize work across streams (projects vs.

ad-hoc), and drive measurable outcomes across developer experience, velocity, security, reliability, and cost.
What You'll Do (Responsibilities)
Product Strategy & Roadmap

* Define and continuously refine the Platform Product vision, strategy, and multi-quarter roadmap (paved roads, golden paths, internal developer platform capabilities, and self service catalogs).

* Translate business and engineering priorities into clear outcomes and OKRs (e.g., lead time reduction, change failure rate, MTTR, SLO attainment, cloud cost per transaction).

* Maintain and socialize the roadmap with executive, product, security, data, and infrastructure stakeholders.
Backlog & Delivery Management:

* Operate a rigorous intake and triage process to balance strategic initiatives with operational/adhoc requests; make trade-offs visible.

* Own prioritization using impact/effort, cost savings, risk reduction, and developer adoption metrics.

* Drive execution with the Sr EM: articulate acceptance criteria, define release milestones, run sprint ceremonies, and ensure on-time delivery.
Developer Experience & Self-Service:

* Productize platform capabilities (e.g., service templates, CI/CD pipelines, deploy buttons, environment provisioning, secrets & identity, observability by default) to reduce toil.

* Lead adoption of an Internal Developer Portal (e.g., Backstage) and Service Catalog with opinionated defaults (security, SLOs, logging, tracing).

* Launch and measure golden paths for common workloads (web, API, batch, data/ML), targeting time-to-first-prod and onboarding time reductions.
Reliability, Security & Compliance

* Partner with SRE/Sec Ops to define SLOs, error budgets, incident response playbooks, and change management guardrails; ensure platform upgrades (Kubernetes, runtimes, libraries) occur with minimal disruption.

* Embed policy-as-code and security-by-default (least privilege IAM, image signing, SBOMs, software supply chain controls).
Fin Ops & Cost Optimization:

* Own cloud cost KPIs: cost/booking, cost/request, unit economics per product area.

* Drive savings plans, rightsizing, autoscaling, storage lifecycle policies, and data egress
governance.

* Publish transparent showback/chargeback reports to business/product leaders; forecast
spend vs. budget.
Stakeholder & Change Management:

* Run Platform Council (monthly) to align priorities and communicate trade-offs.

* Build customer empathy: perform user research with product teams, run betas, gather
NPS, and iterate.

* Create clear documentation, release notes, and enablement assets (videos, how-to
guides, runbooks).

* Job Type & Location
* This is a Contract position based out of Hollywood, FL.

* Pay and Benefits
* The pay range for this position is $40.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision

* Critical Illness, Accident, and Hospital

* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

* Life Insurance (Voluntary Life & AD&D for the employee and dependents)

* Short and long-term disability

* Health Spending Account (HSA)

* Transportation benefits

* Employee Assistance Program

* Time Off/Leave (PTO, Vacation or Sick Leave)

* Workplace Type
* This is a hybrid position in Hollywood,FL.

* Final date to receive applications
* This position is anticipated to close on Jan 21, 2026.
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About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design,…