Bell Captain - Diplomat Beach Resort

Position: Bell Captain - The Diplomat Beach Resort
A premiere Florida destination since 1958,The Diplomat Beach Resort,   (Use the "Apply for this Job" box below). hilton com/en/hotels/flldhqq the diplomat beach resort hollywood/ Curio Collection by Hilton, enters its next era, as the property transitions to Signia by Hilton, setting a new standard for sophisticated beachfront hospitality  Perfectly positioned between Miami and Fort Lauderdale, the reimagined resort blends timeless glamour with a modern beach club spirit  Home to 1,000 guestrooms and suites, the property pairs elevated design with effortless comfort

Our South Florida's iconic hotel is looking for a Bell Captain to join its team  A Bell Captain is responsible for supervising Bell persons, transferring and storing guest luggage and responding to guest requests

The ideal candidate has bell captain or similar hospitality supervisor experience in an upscale hotel setting  Seeking someone who has full open availability and thrives in a fast paced environment  Prior full service luxury hotel experience of a similar size highly preferred

** What are the benefits of working for Hilton? *
* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

+ Go Hilton travel program: 100 nights of discounted travel
+ Access to your pay when you need it through Daily Pay
+ Hilton Shares:
Our employee stock purchase program  ESPP    you can purchase Hilton shares at a 15 percent discount
+ Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
+ Debt

Free Education:

Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
+ Flexible shifts and days off
+ Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at home care
+ Mental health resources including free counseling through our Employee Assistance Program
+ Best in Class Paid Time Off  PTO
+ 401K plan and company match to help save for your retirement

Available benefits may vary depending upon property specific terms and conditions of employment

** What will I be doing?*
* As a Bell Captain you would be responsible for supervising Bell persons, transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability  Specifically, you would be responsible for performing the following tasks to the highest standards:

+ Greet and escort arriving and departing guests to and from their accommodations
+ Retrieve and transport guest luggage
+ Inspect guest rooms and acquaint guests with these rooms and their features
+ Respond to guest inquiries and requests in a timely, friendly and efficient manner
+ Organize and store luggage, as needed, according to guidelines
+ Supervise, monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
+ Recruit, interview and train team members
+ Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
+ Assist in the maintenance, appearance and functionality of equipment

** What are we looking for?*
* Since being founded in 1919, Hilton has been a leader in the hospitality industry  Today, Hilton remains a beacon of innovation, quality, and success  This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values  Specifically, we look for demonstration of these Values:

+ Hospitality   We're passionate about delivering exceptional guest experiences
+ Integrity   We do the right thing, all the time
+ Leadership   We're leaders in our industry and in our communities
+ Teamwork   We're team players in everything we do
+ Ownership   We're the owners of our actions and decisions
+ Now   We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

** What will it be like to work for Hilton?*
* Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full service hotels and resorts to extended stay suites and mid priced hotels  For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value  Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands   hiltonworldwide com/our brands/index php    Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create…