Service Advisor German Auto Repair Shop

Job Description

About the Role:

We are seeking a Bilingual (ENGLISH & SPANISH) Automotive Service Advisor with expertise in German cars to join our team. This role is perfect for someone with a passion for German automotive engineering and a commitment to providing exceptional customer service. We offer competitive salaries paired with weekly and monthly performance bonuses, allowing you to earn an uncapped wage. Low to No-Drama Zone.

Only apply if you are willing to go above and beyond for our customers and provide exceptional service.

Responsibilities:

• Assist customers with scheduling service appointments and vehicle inquiries.
• Provide accurate and detailed information about German automotive services and repair.s
• Communicate with technicians to ensure the timely completion of work
• Upsell additional services and products to customers
• Maintain customer records and follow up on service satisfaction

Requirements:

• Must have two years of prior experience working as a service advisor in a European automotive repair shop!.
• Knowledge of German automotive brands and their service requirements
• Strong communication and interpersonal skills
• Must be bilingual.
• Willing to attend continuing education programs provided by the Employer
• In the past, we have tried to hire service advisers from diffeant industries, and has never worked out.

About Us:

We have been a trusted name in German automotive service in Hollywood, FL, for over 25 years. Our commitment to quality and customer satisfaction has earned us a loyal customer base and a stellar reputation in the community. Our employees enjoy a supportive and collaborative work environment with opportunities for growth and development.