Supply Chain Program Lead

Position Overview

The Supply Chain Program Lead 2 is a key link between customers and the Supply Chain (SC) organization. This role interfaces with external customers for onboarding and establishing new programs. The SC Program Lead 2 is responsible for all Supply Chain related functions and interacting with customers to support tech transfer needs in multiple areas (e.g., materials, sourcing, logistics, strategic planning, capacity, shipping, and customer service).

This role coordinates cross functional teams to build an end-to-end supply chain to serve customer needs, resolves complex issues, and manages aggressive schedules for customer programs. The Supply Chain Program Lead 2 collaborates and builds relationships with internal teams and works closely with the global Supply Chain network. This role communicates at various levels in the organization, oversees initiatives, identifies and mitigates risks/issues.

• Manages SC activities in the customer proposals phase, such as answering questionnaires, assessment of materials and vendor inquiries
• Ensures business processes between customers and SC are in place and/or contributes to establishing them
• Facilitates coordination between various functions and SC as well as raw materials sub-team meetings (both internal and with customers)
• Represents FDB SC in customer meetings, core teams and stage gate meetings for technical transfers, ensuring good cooperation with program management and counterparts from other functions
• Represents SC in core teams for customer programs
• Provides program updates to the SC team and management
• Identifies and communicates potential risks and proposes resolutions with cross-functional teams
• Participates in cross-functional teams to implement changes and/or improve processes related to customer programs
• With support of the senior SC Program Lead, drives initiatives from end-to-end perspective to support customer programs
• Coordinates project deliverables, manages competing priorities, and delivers to an aggressive schedule
• Performs other duties, as needed

• Project management, process improvement, and organization skills
• Effective verbal and written communication skills
• Works effectively with co-workers, cross functional teams, and external clients
• Builds effective working relationships internally and externally to gain trust
• Ability to think analytically and problem solve
• Adapts to changing customer needs and/or business requirements and adjusting schedules and timelines

• Bachelor’s degree in Supply Chain, Business, or equivalent with 5+ years applicable work experience, or
• Master’s degree with at least 3 years applicable experience

• Work Experience in Supply Chain, Biotechnology, Procurement, Logistics, ERP applications, Reporting or Analytics
• Project Management Experience
• Quality and cGMP experience

• Physical demands and environment: may involve ascent/descent of ladders or scaffolding, standing for prolonged periods, sitting for extended periods, repetitive motions, operating machinery or power tools, and moving objects up to specified weights;
• Ability to bend, push or pull, reach to retrieve materials from 18" to 60" in height, and twisting motions;
• Environmental conditions may include warm/cold environments, outdoor elements, small/enclosed spaces, and work at heights greater than 4 feet.