Electrical Service Technician

Rodenhiser has been crafting an elite team of technicians since 1928 who service thousands of happy customers. With Rodenhiser’s size comes numerous advantages you won’t find elsewhere.

• You are prepared. Rodenhiser’s in-house training will provide you hands‑on experience with state‑of‑the‑art equipment.
• You are never rushed. Rodenhiser’s scheduling ensures you will always have a sufficient amount of time to fully evaluate and fix the problem.
• You are never alone. Rodenhiser’s team of nearly 100 experienced technicians create an in‑the‑field network you can always rely on.
• You are appreciated. Not just by the Rodenhiser team, but by so many satisfied customers you help every day.
• You have balance. Some field positions are eligible for flexible hours to best accommodate the needs of you and your family.
• You advance. Rodenhiser provides you a clear, concrete path to advancement so you can reach new heights. We are looking for nice people who want to grow with us.
• You have fun. From frequent BBQs and holiday parties to softball games and 5
  
  Ks to community service events, the Rodenhiser family does it all!

Diagnose and repair electrical systems and lead customers to informed and confident buying decisions.

• Complete any electrical residential service calls.
• Establish customer rapport to instill confidence in team and sell the right products and services.
• Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Ability to exceed minimum KPI goal.
• Successfully complete follow‑up calls.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Maintain a clean, organized job site and well inventoried truck.

• Hold Massachusetts Journeyman Electrician License.
• Competent in the use of all tools and resources related to basic service calls.
• Knowledge of Electrical codes and proper safety standards.
• Ability to explain technical information to non‑technical customers.
• Ability to take timely action to solve problems using established policies and procedures.
• Ability to read and understand policy manuals, safety, rules, and procedures.
• Engaged in further technical development (i.e., different disciplines and cross‑training).
• Valid driver’s license and clean driving record.
• Ability to take direction and/or technical instruction.

• A career with purpose and growth in a respected, family‑owned business.
• A supportive team that takes pride in helping clients and each other.
• Leadership that values your voice, your time, and your future.
• A culture where Nice People deliver Great Service – and it starts with you.

Rodenhiser Home Services is an equal‑opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $55,000-$125,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.

• Health & Wellness:
  Medical, Dental, Vision, Disability, Life, AD&D, MA PFML.
• Time Off:
  Paid Vacation, Holidays, Parental Leave.
• Financial: 401(k) match.
• Growth:
  Tuition reimbursement, career development.
• Perks:
  Product discounts and more.

Join the team where your voice matters and your work makes a difference.

Equal Opportunity Employer, including disabled and veterans.