Service Technician

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

At Daisy, we’re pioneering the future of smart spaces—making homes and offices more connected, comfortable, and joyful through technology. As the first national smart space installation and services company, we’re growing fast and are seeking a Service Technician for our Holliston, MA, branch.

We are seeking a Service Technician for our Holliston, MA, branch to solve and troubleshoot audio, visual, control, and security equipment in residential and commercial locations. Our Service Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance the lives of our customers through technology.

• Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
• Manage all aspects of support, including end-user training, troubleshooting, and follow-through on escalation of issues.
• Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings.
• Travel to various job sites; use hand and power tools safely; maintain company-issued tools, equipment, and vehicle.
• Interact with builders and other industry professionals.
• Communicate daily with the project manager about progress of the project.

• High school diploma or equivalent
• 2‑3 years of AV/Networking/Technology Integration Experience
• Control4 Certification preferred
• Strong communication skills with a passion for providing exceptional client services and ongoing communication
• Motivation to learn new technologies and processes
• Demonstrates strong management and leadership skills; capable of leading and motivating others
• Can pass a drug screen and background check
• Possess a valid Massachusetts driver’s license and access to a reliable, insured motor vehicle
• Able to independently lift items up to 50 pounds
• Capable of sitting, standing, and kneeling for extended periods

• We offer generous PTO and fair compensation based on experience and skill level.

Mission:
Enhance the human experience through smart spaces.
Vision:
Become the most beloved brand in technology services.

• Delight: Deliver magical client experiences
• Accountability: Own your work with transparency and integrity
• Innovation: Embrace creativity to solve challenges
• Service: Put clients, teammates, and partners first
• You: Celebrate diverse backgrounds and perspectives

We maintain a smoke‑, drug, and alcohol‑free workplace on‑site and when representing Daisy. We are an equal‑opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Please note:

At this time, we are unable to sponsor work visas or consider candidates who require visa sponsorship now or in the future.

If you’re a detail‑focused professional who loves numbers, technology, and teamwork, Daisy wants you! Help us build the future of smart living and apply today!