Veterinary Receptionist - Part-Time - Ottawa Animal Hospital East

Overview

At Ottawa Animal Hospital East, we believe excellent patient care starts with supporting our people. We are proud to be an AAHA-accredited small animal practice, reflecting our dedication to the highest standards of veterinary medicine. Our commitment to excellence has earned the trust of the Holland community, with a strong 4.8-star Google rating. If you are looking for a place where your skills are recognized and your passion for patient health can define your career, this is the environment to do your best work.

Joining our team means becoming part of a supportive network dedicated to your professional success. We recognize that career growth is essential and offer programs designed to help teammates achieve individual goals, whether becoming a credentialed technician, moving into a leadership role, or expanding clinical expertise. We provide educational reimbursement and continuous learning opportunities so that when you grow, the hospital grows with you.

We prioritize a positive workflow and ensure you have the support needed to feel fulfilled in your demanding role. We are a dedicated small animal practice focused on high-quality, comprehensive care rooted in evidence-based medicine. Because we are supported by a larger medical network, our veterinarians have access to internal specialty consultations and resources to manage complex cases collaboratively, maintaining cutting-edge protocols and expanding your clinical repertoire to provide advanced care to every patient.

Ottawa Animal Hospital East is located in Holland, Michigan, a community known for its inviting atmosphere and strong sense of community.

Holland offers an excellent quality of life, balancing small-town charm with regional amenities, providing an ideal backdrop for building a stable, rewarding career while enjoying a welcoming, community-focused lifestyle.

As part of our hiring process, candidates are invited to complete a short online assessment so we can better understand their skills and strengths. If you are being considered for the position, you will receive an email from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please check your spam or junk folder, as sometimes messages are filtered.

Your Impact as a Receptionist

• Be the Director of First Impressions:
  Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  Maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  Be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You’ll Bring To The Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You’re Supported

As part of the Mission Pet Health family, you gain the stability of a local practice backed by the resources of a larger network. The focus is on investing in you so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing:
  Access to Medical, Dental, and Vision insurance, plus the Employee Assistance Program (EAP) for all teammates.
• Financial Security: 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth:
  Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• The Power of a Network:
  Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.
• Valuable Perks:
  Discounted veterinary care for your own pets, access to an online discount platform, and 24/7 Telemedicine with Teladoc.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization…