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Registered Nurse Phone Triage; South Washington Family Medicine

Job in Holland, Ottawa County, Michigan, 49423, USA
Listing for: Holland Hospital
Full Time position
Listed on 2026-01-30
Job specializations:
  • Nursing
    RN Nurse, Clinical Nurse Specialist, Healthcare Nursing, Nurse Practitioner
Salary/Wage Range or Industry Benchmark: 29.74 - 44.61 USD Hourly USD 29.74 44.61 HOUR
Job Description & How to Apply Below
Registered Nurse Phone Triage (South Washington Family Medicine), Full Time, Days page is loaded## Registered Nurse Phone Triage (South Washington Family Medicine), Full Time, Days locations:
Holland, MItime type:
Full time posted on:
Posted Yesterday job requisition :
JR104063

CURRENT HOLLAND HOSPITAL EMPLOYEES
- Please apply through Find Jobs from your Workday employee account.

The RN is responsible for the provision and coordination of patient-centered care. The RN will assist the physician with patient calls, maintaining medical record information, coordinate patient care with other health care providers including necessary prior-authorizations. The RN will focus on prevention, health promotion, patient education, and patient assistance. Under the supervision of a physician the RN is involved in providing telephone assistance to advise, counsel and instruct patients on health care treatment for acute and chronic conditions.
** Pay Range:**$29.74 - $44.61/hour
*
* Employment Type:

** Full Time, 72 hours every 2 weeks
*
* Schedule:

** Monday - Friday 8-5pm
** Requirements:
** Graduate of accredited Registered Nursing Program required, Current Michigan RN license required, BLS for the Healthcare Provider by 60 days after hire required
** PROFESSIONAL NURSING PRACTICE
*** Promotes patient safety by maintaining the policies and procedures of the physician office.
* Achieves office-specific initial and ongoing competencies.
* Maintains the ANA Standards of Professional Performance including:
Participates and is mindful of the quality initiatives of physician practice; maintains nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules and regulations; and contributes to the professional development of peers and colleagues.
* Works with physician and patient rendering medical care via telephone.
* Coordinates patient care involving other members of the health care team in relation to Patient-Centered Medical Home as appropriate.
* Considers factors related to safety, effectiveness, cost and impact on practice in the planning and delivery of nursing service.
* Works with other team members to ensure appropriate access to patient care.
* May review incoming referrals to ensure they are appropriately triaged for urgency.
* Provides patient education either in person or via phone regarding upcoming procedures in the office or hospital.
** DEVELOPS AND IMPLEMENTS NURSING REGIMENS
*** The RN may develop and initiate nursing regimens, for example:
Assessing patients via phone to determine need for treatment or urgent/emergent care. Will use standard protocols developed by the nursing team and approved by physicians where applicable.
* Implements patient management plans as devised and directed by a physician.
* Orders medications as directed by a supervising health professional.
** DOCUMENTATION
* ** Documents patient information in the medical record.
* Assists with maintaining patient medication logs, problem lists, completes prescription files and communication logs.
* Files records in accessible, confidential and secure system.
* Ensures documentation is clear, concise and accurately reflects information provided by the patient to assist the physician in determining treatment plans.
* Enters orders into the medical record as directed by the physician.
** QUALITY IMPROVEMENT
*** Supports the quality improvement activities of the facility and responds appropriately to change.
* Participates in learning or teaching experiences as appropriate.
* Requests supervision when needed and utilizes supervision effectively.
* Ensures compliance with policy, procedure and regulatory requirements.
* Maintains patient rights, confidentiality.
* Ensures appropriate documentation for billing, if applicable, is completed to maintain ethical billing practices.

-Minimum Associates Degree in Nursing (RN) required-Current Michigan RN Licensure required-BLS For the Healthcare Provider 60 days after hire required

Holland Hospital is an Equal Opportunity Employer, please see our EEO policy
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