Facilities Technician - Hampton Inn Holland

Facilities Technician
:
The Hampton Inn is a fast-paced, high-energy workplace with opportunities for advancement.

Responsible for maintaining property grounds, public areas, and hotel guest rooms, while following Suburban Inns’ Core Values and brand standards, and going above and beyond to ensure guests are 100% satisfied.

• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to ensure guests feel welcome and valued.
• Perform property walk-arounds as needed throughout the shift; address issues encountered. Pick up trash, used towels, etc. Monitor safety and security; report problems to the appropriate department or General Manager.
• Establish a list of parts suppliers and order items needed for maintenance, completion of work orders, and general department supplies within budget; seek approval from the General Manager for big-ticket items.
• Use Quore to record maintenance issues with up-to-date documentation on tasks needed and completed; complete all work orders and tasks submitted through Quore.
• Oversee daily water checks on swimming pool/spa and filtering system; maintain a clean pool/spa area.
• Control property security by maintaining master keys and ensuring equipment (e.g., security cameras, door locks) functions properly.
• Maintain copies of required records (county/state pool and spa records, boiler records and certificates, elevator certificates, etc.).
• Assist in checking fire protection systems for proper operation and train personnel in their use.
• Perform painting and touch-up tasks; patch and/or repair damaged drywall; complete minor electrical replacement/repair (some wiring may be involved); replace and repair plumbing.
• Assist with lawn mowing, snow removal, and grounds cleanliness.
• Troubleshoot and fix kitchen equipment, laundry equipment, boiler, and HVAC systems according to experience.
• Respond to guest complaints or issues in a timely manner, following Suburban Inns’ and brand standards.
• Assist with the property’s ongoing preventative maintenance program and maintain open communication between all hotel departments.
• Drive company vehicles and/or operate heavy machinery for lawn care and snow removal as needed.
• Follow all Suburban Inns processes and maintain regular attendance.
• Other duties as requested by management.

• Minimum Knowledge:
  Ability to interpret/extract information and perform arithmetic functions; may require typing, basic computer knowledge, record keeping, or word processing. Good communication skills.
• Formal Education and Job-Related
  
  Experience:
  
  Minimum of one-year job-related experience required.
• License, Training, and/or Certification
  
  Required:
  
  Haz Com Training, Lock-Out/Tag-Out (may be completed upon hire); excellent driving record required.

We are a dynamic organization in a rapidly changing industry. Accordingly, responsibilities may change from time to time in accordance with business needs. The incumbent may be required to perform additional and/or different responsibilities from those set forth above.