Human Resources Manager

Position

Holland Aquatic Center

Job Title:

Human Resources Manager

Department:
Administration

Reports To:

Executive Director

Core Values - At Holland Aquatic Center, we are guided by five core values that shape our work and everyday interactions:

• Work Hard - We show up ready, stay reliable, and always finish what we start.
• Care Deeply - We treat guests and team members with respect, kindness, and authenticity.
• Keep Learning - We stay curious, grow from feedback, and solve problems together.
• Be Honest - We speak up, act with integrity, and own our choices.
• Be Professional - We show up prepared, committed to safety, and hold ourselves to high standards.

Essential Functions

The Human Resources Manager (HR Manager) provides strategic leadership and oversight of the organization’s human resources function. This role manages HR operations while partnering with the leadership team and external vendors, and is responsible for HR strategy, legal compliance, workforce planning, risk management, and people-related governance. The HR Manager ensures HR practices align with organizational goals, legal requirements, and a strong, inclusive workplace culture.

• Develop and lead workforce planning and HR strategic initiatives
• Establish, maintain, and govern HR policies, procedures, and best practices
• Design and monitor HR metrics and analytics for leadership and board reporting

• Ensure compliance with federal, state, and local employment laws in partnership with the Executive Director and external advisors
• Oversee wage and hour compliance, employee classification, and personnel file standards
• Manage HR audits and mitigate people-related risks

• Administer and optimize HRIS and HR technology systems
• Ensure data privacy, confidentiality, and secure HR records

• Lead recruiting strategy, job analysis, and job description development
• Oversee compensation benchmarking and hiring approvals
• Train and support hiring managers on effective, compliant hiring practices
• Approve offers and ensure consistent, equitable hiring decisions

• Oversee onboarding processes and introductory period tracking
• Ensure consistent application of HR policies throughout the employee lifecycle
• Monitor transitions, role changes, and employee status updates

• Develop and maintain salary structures and pay equity practices, in partnership with the Executive Director
• Lead benefits plan design, renewals, and compliance (ACA, COBRA, ERISA)
• Serve as primary liaison with benefits brokers and payroll vendors

• Design and maintain performance management frameworks and tools
• Support managers with performance improvement plans, corrective action, and coaching

• Assess organizational training needs and lead manager development initiatives
• Ensure compliance and required training programs are implemented and tracked

• Lead employee recognition, engagement and culture initiatives
• Oversee investigations, conflict resolution, and complex employee relations matters
• Assist the Executive Director to partner with external investigators or legal counsel, as needed

• Oversee workplace safety programs, incident reporting, and emergency preparedness - in partnership with the Safety Manager
• Manage workers’ compensation programs and vendor relationships
• Promote employee wellness initiatives

Required

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 7+ years of progressive HR experience, including leadership responsibility
• Strong knowledge of employment law, compliance, and HR best practices
• Experience working with executive leadership and external vendors
• CPR/First Aid Certification (or ability to achieve within 60 days of hire)
• HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR), preferred
• Experience in nonprofit or government environments, preferred
• Bilingual in Spanish, preferred

• Strategic thinking and leadership
• High ethical standards and discretion
• Strong communication and influencing…