Medical Assistant Apprentice; HHMG General Surgery

CURRENT HOLLAND HOSPITAL EMPLOYEES
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Are you a driven and compassionate individual seeking to kickstart your career in the medical field? Join our Certified Medical Assistant Apprentice Program and gain valuable hands-on experience that will set you up for success in the healthcare industry. Holland Hospital will cover the cost for you to attend the Davenport University 15 week Certified Clinical Medical Assistant Program while you gain hands on experience and practical training in a healthcare setting.

Pay Range: $15.91 - 22.28/hour

Employment Type: Full Time, 72 hours every 2 weeks

Schedule: Monday - Friday 8:00 am - 4:30 pm, one day per week will be a half day

Requirements: High School Diploma/GED required, Current BLS for the Healthcare Provider by 60 days after hire required, Complete Medical Assistant certification within 12 months after hire required, Commitment to work for the organization post course completion for one year required.

Assist with Patient Care

• Greet patients, escort them to examination rooms, and prepare them for medical procedures.
• Take vital signs, such as blood pressure, pulse rate, and temperature.
• Obtain patient medical history and relevant information for medical records.
• Prepare and maintain examination rooms, ensuring cleanliness and stocking of necessary supplies.
• Assist healthcare professionals during examinations, treatments, and minor surgical procedures.
• Perform basic lab tests and specimen collection as instructed.
• Administer medications under the direction of healthcare professionals.

Administrative Support

• Schedule appointments and manage patient flow to ensure efficient operations.
• Maintain patient records and update electronic health records accurately.
• Handle incoming and outgoing phone calls, taking messages and providing necessary information.
• Assist with billing and coding procedures, ensuring accuracy and compliance.
• Manage inventory of medical supplies and equipment, ordering and restocking as needed.

Patient Education

• Provide patients with educational materials and instructions as directed by healthcare professionals.
• Explain treatment procedures, medication usage, and preventive healthcare measures to patients.
• Address patient inquiries and concerns within the scope of training and refer complex issues to healthcare professionals.

Compliance and Safety

• Adhere to healthcare regulations, policies, and protocols.
• Follow infection control procedures to maintain a clean and safe environment.
• Maintain confidentiality of patient information and uphold patient privacy rights.
• Participate in training sessions and educational programs to enhance skills and knowledge.

Medical Assistant Apprentices may conduct other duties as assigned by practice leadership and/or medical team.

• High School Diploma/GED required
• Current BLS for the Healthcare Provider by 60 days after hire required
• Complete Medical Assistant certification within 12 months after hire required
• Commitment to work for the organization post course completion for one year required
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask in a fast-paced environment
• Willingness to learn and adapt to new procedures and technologies
• Ability to maintain professionalism and compassion when interacting with patients
• Flexibility to work in various medical offices

Holland Hospital is an Equal Opportunity Employer, please see our EEO policy