Front Desk​/Security - 3rd shift

The Front Desk Concierge

Responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned. Works in accordance with established policies and procedures and/or specific instructions from the Director of Plant Operations. Assists in the day‑to‑day operation of the Concierge department to ensure the safety of the Community, its residents, staff and visitors.

Full‑time: 3rd shift, 32 hours per week, Midnight – 8:00 am, Sun–Wed.

Opens and closes the front desk and properly secures all files, keys and equipment in the office area.

• Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office.
• Accepts and records, as directed, payments, reservations, appointments, cancellations and the like.
• Confirms scheduled transportation and event registration with residents.
• Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.
• Attends in‑service training and education sessions, as assigned.
• Performs specific work duties and responsibilities as assigned by supervisor.
• During emergencies or natural disasters, employee may be required to report for duty as assigned by the Director of Plant Operations for the duration of the disaster.

• High school diploma is preferred.
• Must have the ability to read, write and speak English.
• Position requires a valid Michigan Driver License.
• Must have the ability to obtain a CPR/AED certification.
• Must have high proficiency using various computer applications.

$16.00 per hour

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

• 8‑hour shift
• Weekend availability

Please attach a resume or provide previous employment, certifications, skills, or experience that would help you to be successful in this position.