Director of Operations, West Water Market

Director of Operations, West Central Water Market

Join Jacobs as Director of Operations, West Central Water Market
. This position is fast‑paced, reports directly to the Executive Director of Operations, and will have direct reports including department leaders, project managers, and select others.

$/yr – $/yr

• Lead a high‑performing team and drive operational excellence, financial performance, and strategic growth for the Water Performance Unit.
• Deliver the fiscal year annual plan, including bottom‑line growth (net revenue and operating margin), operating margin with proportional gross margin to G&A ratio, net hiring goals, top‑line growth with sales, and continual improvement of Days Sales Outstanding.
• Bring executive‑level business/financial acumen to deliver business KPIs and identify margin expansion opportunities.
• Lead quarterly Water PU business forecasts against the fiscal year plan.
• Provide enterprise leadership and coaching for future leaders through career development.
• Lead recruiting and retention efforts, creating a culture of caring that results in low attrition and highly engaged teams.
• Drive market expansion through strategic partnerships and client engagement in collaboration with sales, regional technologist, and alternative delivery leads.
• Grow global delivery models and promote use of global delivery centers.
• Promote “Beyond Zero”, quality, and safety programs to create an incident‑ and injury‑free culture.
• Serve in key roles for higher‑risk projects and top pursuits, engaging with contracting, risk, and legal teams.

• Proven success in managing large, geographically dispersed teams.
• Strong financial acumen and experience with P&L ownership.
• Track record of operational transformation and driving growth.
• Inclusive leadership style with a passion for people development.
• Ability to prioritize and execute top business needs while maintaining an agile pace.
• Champion for global delivery and digital delivery adoption & growth.
• Market knowledge of trends and drivers in the water market, including alternative delivery.
• 15+ years in leadership roles, preferably directly in operations for infrastructure and/or water markets.
• Engineering or business degree; master’s preferred.

Your health, well‑being, security and future are our priorities. Employees have access to medical, dental, vision and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full‑time salaried/exempt employees, seven paid holidays, one floating holiday, and caregiver leave.

Certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments in the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.

Not Applicable

Full‑time

Management and Manufacturing

Civil Engineering, Design Services, IT Services and IT Consulting