Safety and Operations Technician

The Field Safety Manager is responsible for leading and managing all safety programs across JDC Power Systems’ regional field service operations. This role provides company wide oversight for safety compliance, safety training, certification management, incident prevention, and continuous improvement of safety processes. The Field Safety Manager partners closely with Regional Managers, Field Service Technicians, Engineering, HR, and our third-party safety vendor to ensure safe work practices in all field environments involving critical power systems, electrical equipment, and construction-related tasks.

Conduct onsite electrical and mechanical equipment assessments across commercial, industrial, and mission‑critical environments including data centers, manufacturing facilities, hospitals, and mixed‑use buildings.

Identify electrical, mechanical, pneumatic, hydraulic, and stored energy sources to support safe work execution, lockout/tagout (LOTO) procedures, and job hazard analysis.

Support field service activities including commissioning, troubleshooting, testing, startup, and operational readiness of power systems equipment.

Interpret and apply technical documentation including one‑line diagrams, schematics, control drawings, and manufacturer documentation.

Support regional and national field service teams with technical guidance and best practices.

Training and Knowledge Transfer

Deliver in‑person and virtual training on electrical safety, arc flash and shock protection, lockout/tagout, PPE usage, and equipment operation.

Assist in the development and continuous improvement of standardized training materials including presentations, job aids, manuals, worksheets, and hands‑on practical exercises.

Support onboarding and development of new field service technicians and continued skill advancement of veteran technicians.

Serve as a technical and safety subject matter resource for the Field Service organization.

Safety and Compliance

Support and reinforce JDC’s safety culture by ensuring compliance with OSHA, NFPA 70E, and company safety standards.

Conduct safety walkthroughs, audits, and assessments at project and customer sites.

Identify hazards, recommend corrective actions, and escalate safety concerns to leadership as required.

Participate in incident investigations, documentation, root cause analysis, and corrective action tracking.

Documentation and Reporting

Develop, review, and update technical documentation including Standard Operating Procedures (SOPs), Emergency Operating Procedures (EOPs), and safety procedures.

Complete detailed field reports, training records, assessments, and audit documentation.

Support standardized reporting and data capture within JDC field service systems and tools.

Collaboration and Customer Engagement

Work closely with National and Regional Field Service leadership to ensure consistent execution of standards and expectations.

Interface directly with customers, vendors, and partners in a professional and solutions‑oriented manner.

Support customer satisfaction by addressing field issues promptly, communicating clearly, and escalating concerns appropriately.

Health and Safety Compliance

Ensure all field technicians follow company safety protocols and comply with industry regulations.

Foster a culture of safety by conducting regular safety training, audits, and incident investigations.

Stay up to date with federal, state, and local regulations related to field operations and ensure the team’s practices meet these requirements.

Strategic Planning and Continuous Improvement

Work closely with senior leadership to help shape and execute strategies that drive growth and improve field service operations nationwide.

Identify areas for improvement and lead initiatives that increase operational efficiency and enhance service quality.

Stay informed on the latest trends, technologies, and best practices in field service management to keep the team competitive and up to date.

Education and Experience

Minimum of 5 years of experience working with electrical and/or mechanical systems in field service, operations, maintenance, safety, or technical consulting roles.

Experience with power…