National Account Manager -Channel

Job Title:

National Account Manager Channel Support – Unilever Food Solutions (UFS)

Location:

Remote – Hoboken, NJ

Unilever Food Solutions (UFS) is the €3bn+ food service division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators across 72 countries. UFS prides itself on creating value for its customers through culinary solutions and improving the food experience for everyone from distributors and operators to diners and consumers.

Salary range: $86,080 to $129,120. Unilever takes into account a wide range of factors in compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus eligible.

LTI eligible.

Unilever employees are eligible to participate in our benefits plan, which includes health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, and a range of voluntary benefits.

The National Account Manager – Channel Support is responsible for executing and delivering against set targets and growing profitable sales with Key Restaurant Accounts in their market on all Unilever Food Solutions products (Hellmann’s, Legout, Knorr, etc.). This role supports the NA sales team while collaborating closely with cross‑functional partners including Supply Chain, Marketing, and Product/Innovation to bring new ideas to market and ensure flawless execution for chain customers.

• Partner with the NA sales team to prepare proposals, presentations, customer product inquiries and industry insights.
• Coordinate with Supply Chain to manage timelines, availability, and product flow.
• Work with Marketing on launches, messaging, and promotional strategies customized for chain customers.
• Support innovation projects by gathering feedback from chain customers, tracking progress, and aligning stakeholders.
• Analyze data and report on KPI performance, opportunities, and risks.
• Help improve processes and communication across teams.
• Strategically target and execute new business prospects with Restaurant Account Operators to expand reach (CTM – Customer Targeting Model).
• Ability to keep up to date on industry trends in food service and represent Unilever at partnership events.

• Bachelor’s Degree: A four‑year degree is required, preferably in Business Management, Communications, or Marketing.
• Industry Expertise: Minimum of 5 years of experience in food service sales.
• Channel Knowledge: Demonstrated understanding of the route to market and the unique needs of large‑scale restaurant chains (40+ units).
• B2B Sales Support: Proven track record in sales support, marketing, or supply chain functions, specifically supporting large national or regional accounts.
• Advanced Data Literacy: Proficiency in Excel is considered “incredibly important” for managing complex reporting, market share data, and trend insights.
• CRM Mastery: Proficiency in Salesforce is a baseline requirement for managing the market funnel.
• Trade & Analytics Tools: Experience with Power BI for sales management and Blacksmith/Forge for contract and trade management is highly preferred.
• AI Integration: Ability and willingness to leverage AI tools to “call menus” and efficiently target prospective customers.
• Location &
  
  Schedule:
  
  Hoboken‑based hybrid role requiring 3 days in‑office and 2 days remote.
• Travel Commitment: Ability to travel up to 15% for national team meetings, industry events, and occasional customer visits.

• Internal Connectivity &
  
  Collaboration:
  
  Exceptional ability to work cross‑functionally, acting as the right hand to the sales team by coordinating with Supply Chain and Marketing to resolve product quality or shortage issues.
• Polished Communication: High‑level presentation and negotiation skills required to interact…