UFS NAM AI Transformation Project Manager

ABOUT UFS  Act like a founder, accelerate your growth, stay ahead of the curve, enjoy the growth: JOIN US    Unilever Food Solutions is an independent Global Business Unit, which is the 5th largest Business Unit in Unilever. UFS is ~20% of Nutrition Business Group and operates in 76 markets with a Turnover of about €3 Bn. We have a compelling ambition:
To be a €5 Bn business by 2030, becoming the leader in digital selling in the food service industry, the best solution provider for our Operators and the planet, and a Winning People Engine.
UFS operates with a different business model that has a greater emphasis on chefs and field sales to drive demand creation with operators in a Business-to-Business setting. UFS is a unique business within Unilever, with a constant focus on executional excellence and consistent productivity improvements leading to significant value creation and enabled by rich expertise in the professional food service channel.  

UFS is the place where we are all striving to be Chefs supporting Chefs! At UFS we have an entrepreneurial culture with a commitment to speed, simplicity and trust, whilst having a hunger to grow – both our business and our people. UFS also proudly commits to high employee engagement every year with Univoice scores ahead of Unilever across all dimensions.  

It is the place where you can be a risk taker, test and iterate, and be a trendsetter. You can think and work like an owner of your own business and be ahead of the curve. With the purpose of “We free you to love what you do” and the DNA “having empathy for the people we serve and the expertise to meet their needs 24/7” you will become a part of a “People-to-People organization.”    

You will explore new opportunities, big and small, that will make our business grow faster. You will continuously learn, unlearn, relearn, and challenge yourself to accelerate your development in an end-to-end business and in end-to-end roles.
At UFS, we are committed to fostering a culture of trust and unity with our empowered One Team One Goal approach, with a passion for winning and nurturing a culture of psychological safety where people can shape their career adventures. We aim to achieve resilient performance and sustainable success, winning together as one resilient, dynamic team.
ROLE OVERVIEW  UFS North America is entering a multi-year AI-driven transformation that will redefine how we attract, engage, convert, and retain operators across the omni-channel ecosystem. To accelerate this journey, we are seeking a NAM AI Transformation Project Manager to lead the orchestration, governance, and execution of all AI-enabled initiatives in the region.  This role acts as the bridge between Global AI Transformation team and the North America business, ensuring that global platforms& capabilities are translated into market-ready products, workflows, and outcomes, and market practices are also reflected in global designs.  

You will own the North America AI roadmap, coordinate multi-stakeholder alignment (Sales, Marketing, Culinary, IT, Data, Global Product Teams), manage budgets & timelines, and ensure AI initiatives are delivered OTIF, with measurable business impact.  This is a highly strategic, architectural, and cross-functional role—ideal for someone who can think systemically, communicate crisply, and drive execution in a fast-moving, entrepreneurial environment.
JOB RESPONSIBILITIES    1. AI Transformation Strategy & Roadmap Ownership  
• Translate global AI vision into a North America AI activation roadmap across Intelligent Marketing, ABM, lead management, chef engagement, sales enablement and loyalty.  
• Prioritize initiatives based on business value, technical readiness, and operator impact.  
• Build and maintain the AI capability roadmap spanning data layer, agentic layer, application layer and experience layer.  
2. Program Governance & Delivery Excellence  
• Establish governance structures, operating rhythms, and decision-making mechanisms to ensure timely delivery.  
• Create project plans, risk logs, dependency maps, and budget tracking for all AI-related programs.  
• Ensure OTIF delivery across global product…